I booked the car through kayak, when we came to pick it up the adress given was wrong and the Avis shop was not in santa Marta but in rodadero, 30 min away. when we came to Pick it up they said we had to call first to confirm the car and didn't have a car for us. I had a booking confirmation via email and no way of knowing that we had to call as well to confirm. After about 45 min discussion they all of a sudden had a car but only if we could bring it back the next morning at 10am. The car was fine to drive during the day but at night the shaded windows were so dark that you could barely see the road, I was very scared driving like that. Also the control panel (where you see how fast u drive) was so blinding that I had to cover it with a book to be able to drive.