Cheap Car Rentals in Kenmore Air Harbor Airport

I never picked up the car from Hertz and lost $300 when I got to the airport the woman told me there were no cars available and then I would have to drive into the Seattle area to pick up a rental car at that point she told me that it would cost $100 in an Uber to go get the car that I had paid $300 for for a week that I did not pick up the car and lost out on $300 I’ll never use this service or use hertz again

Montes was apathetic and felt like he hated his. (Mind you, they don’t even have water for him as their water unit “doesn’t work.” These corporations forget employees are humans.) Montes didn’t even do a walkthrough with the car; all she did was say you got a full tank, hand me the key and point car out. I also didn’t appreciate Hertz didn’t have a print out of the agreement and I had to sign without knowing what I was agreeing to. All was said when I asked was that I would have a QR code I could scan with my phone and review the terms once I signed it. I understand most people don’t read the fine print but I find this practice deceptive. Also, this particular store is not open in the weekend so you cannot do a walkthrough when you return the car as you only drop off the keys in a safe deposit box. The cars are left unattended until staff comes back on Monday so if anything was to happen to the car you are now hold responsible for it. And when I asked if u could drop it off somewhere else because of this, I was told that it would be a $99 fee. This section of my review is for Kayak: it was definitely a good price so good value for your bucks but this location is nowhere near the airport even though I selected pick up near the airport. It was $96 Uber ride to it. On the way back, we took the bus (Seattle has great transportation system.)

Hertz worker showed up at 10:15 am for a 9:00am rental. He made 8 couples ahead of me wait outside in the rain before he decided to show up

Purchasing with kayak removes the ability to use the Hertz app to check in and go straight to the car rather than to the counter.

Excellent customer service

Like: Easy website experience (via Costco). Kudos to the friendly staff at Avia (Kent location). Nice vehicles. Easy pickup and convenient drop box for after hours returns. Can be Better: Make it easier to find the nearby off airport options. The rental rates varied significantly between on-airport and nearby off-airport locations. Had to shop around to find the off airport rate.

Office was closed when we returned car. We were never informed that office closed at noon. Had to leave car and put key in door without a proper check-in!

The downtown location at Avis was great. When I did not realized that I booked it for downtown, I went to the airport location. The staff person there was not that helpful and seemed irritated that came to the wrong place by accident