Cheap Car Rentals in Pulau Bintan

Please let people know about after-hours drop-off location. I didn't know I would be dropping off after hours and didn't realize that it was at a different location. Then the email they said to use to tell them I dropped off the car didn't work. I called to let them know. The rep said she would confirm but never did.

Car was very dirty inside and out and could tell it had been smoked in.

Booked a 6pm pick up at PHL. Arrived on time to no shuttle service. Called the counter and it turns out they close at 6pm on a weekday(!!!!). Was told after a 45 minute hold with customer service that Avis would have my reservation. Got to Avis and was told by the agent and the supervisor that I was the 7th person this week with this issue and that they don’t have access to Payless’ systems and can’t look up my reservation. Wound up paying for another rental with Avis just to get out of there. Won’t be using them ever again

Pick up process was poor. The wait fir and obtaining the rental car took an inordinate amount of time. There were over $358 of undisclosed fees.

They didn’t have our vehicle so we had to PAY for an upgrade to fit our family. The lady we dealt with was rude as heck. The upgrade we paid for was dirty with food and mold in the cup holders. NEVER AGAIN!