In Grenada, the car I received had no airconditioning. They tried to give me a car that was not what I ordered online. Car was functional. Do not expect the car to be like those in the Unites States. Also, I was due to collect the car at 8:30 am. The Hertz employee arrived at 9:00am. I had to call, as they were closed when I arrived. Do not book an early time for collecting the car. A $500 hold is also taken on your credit card. This information is not online. When I returned the car at 6pm, my scheduled time, the Hertz employee acted like he was irritated because I believe he wanted to go home early, or at 5pm. Not a good experience. The next time I will rent from a Grenadian rental car company.