SAUDIA flights from Jeddah to Jakarta Soekarno-Hatta Intl Airport (JED - CGK)

The crew were too much isolated and try to avoid talking. I didn't even know their dinner schedule, or even they didn't explain the routine safety brief. Anyway, hopefully they flight company can address that at the future for better customer service and experiences.

Staff very pleasant, boarding process needs improvement

Excellent

Excellent

The crew was good. The change in the schedule delayed our connecting flight from JED to DMM for more than 10 hours. I had to schedule my important meeting early morning. SAUDIA is not helping to reserve other available flights as this delay was their mistake and we paid the penalty without any care to satisfy their customers. It will be the last time to travel with SAUDIA and I will post this story everywhere to tell all passengers the risk they need to take if they book via SAUDIA.

Only one option of food, which is fish. It's really unfortunate. How do you want to compete with other airlines when you are so bad Sincerely,,, KHALID ALBASSAM FLIGHT SV 308 Cairo to JEDDAH JULY 4