Royal Air Maroc flights from Casablanca to Istanbul Airport (CMN - IST)

Good comfortable plane Crew should enforce mask wearing.

Great and courteous staff! Comfortable plane

It was a pleasant fly Boarding was chaotic from Paris Orly

Everything was dood

Terrible food and crew was not friendly

The crew was trying their best during the flight, but the boarding process was a mess. Taking away water bought at the airport from families and children at a hot gate with no AC is illogical and unacceptable. The water was bought after 3 security checks and the boarding process takes an hour during which toddlers have to stand in lines while no one else is boarding. in the meantime a RAM official is allowed to walk in the gate holding his water bottle. Someone needs to explain why people can't keep their water bought at the airport during the boarding process. Passengers can be asked to leave their waters behind once they are asked to walk into the plane not while they are waiting. Also, not only people were hot and thirsty while waiting for boarding, but they also had to sit in the middle of screaming and unhappy children crying because they are hot and thirsty. The boarding process was inhumane and needs to be organized in a much better way. It is also very ironic to ask passengers to keep their 6 feet distance while the plane is overbooked and all seats are filled. Based on my experience with RAM on my last trip, I would not recommend it to friends and people I care about.

It was legit the worst flight of my life. A whole family with 3 kids was sat behind me, the baby cried until we landed, the other kids wouldn't stop kicking my seat. The parents didn't seem to care at all. But that's not all. The crew was rude, i asked one of the attendants if i could take one of the empty seats in the back because i couldn't sleep like that and he told they were broken so i couldn't. Then after a while i saw a man sleeping on those seats (using 3 of the seats in fact) so i mentioned this to the same attendant. He said it was the passenger decision (?). But when i tried to do the same earlier, he said i couldn't do that. I never had the option to choose a vegetarian meal. So i couldn't eat half the food they gave us. The usb chsrgers didn't work at all. None of them so my phone died. Two women started fighting verbally, i couldn't understand what they were saying because of the language but im pretty sure they were insulting eachother. The flight attendants were all males for some reason. Oh and when i went to the back and kindly asked for some water (i even took my bottle with me) the attendant gave me a big bottle of water and said pour it yourself. Maybe it's something about this culture (muslims) but they were all so rude and disrespectful. I will never in my life flight again with this airline or buy a flight with a layover in morocco or any muslim country. Im not racist, this is just what i went through.