Cheap Car Rentals in Edmonton Airport

looked after all my needs great. the only suggestion is have a shuttle on weekends. cost 25 dollars to get to airport

Way to expensive

I had a BMW reserved for our family vacation and when we got there they had given the car away to someone else and we had to settle for a Toyota RAV4 which we found very uncomfortable. Their excuse was that they tried to call to see if we were coming and I didn't answer, I WAS ON A FLIGHT and couldn't answer.

They did not deliver the vehicle I booked. I carefully reviewed all the different vehicle types presented to me as "available" at the time of booking, several days before my trip. Because bad weather was forecast, I selected a compact SUV. When I arrived, I was told my selected vehicle was in fact no longer available, and instead, a low-clearance compact Toyota Corolla would be substituted. The explanation was "it's been a crazy day" and that other customers had shown up and rented almost every vehicle they had. What does a vehicle "reservation" mean to Alamo if they're going to rent my booked vehicle out from under me to someone that turns up at the counter?

Bit of a lineup to pick up the car but other than that it was all very easy. Got a brand new mustang instead of the Chevy spark I paid for.

my first time driving a Tesla 1) was not shown how to unlock the doors. had to google it 2) cigarette butt on the floor

First i had to wait several minutes for a staff member to arrive at the counter to pick up my reserved vehicle. The one staff member that was working was having a bad night.. he was very cold and rude so I asked empathetically how his night was going. He responded it wasn't going well. Next, I had requested a compact and recieved a mini van. Altho thos is a nice upgrade, it's not what I asked for. I asked the clerk if he was coming out to inspect the car with me but he said he wasn't able as he had two more people waiting behind me. He said if I could see any dents, to come in and tell him. He said superficial scratches don't matter. I proceeded to the vehicle and noticed some scratches but was told not to worry about this. It was 10:00pm so was dark and dimly lit. I looked as best as I could. I should also mention, I'm 5'2" so could not see the top of the vehicle. I drove this vehicle minimally, to my dad's and back to the airport over the 3.5 days I used it. The gas fill was only $7.50 before returning it. I returned it and the lady who greeted me was very kind. I left the parking lot and went through security to my flight and was called by a Hertz staff member that there was a scratch on the bumper and a dent on the roof. I absolutely did not make these marks for certain and should have had a staff member look it over before driving away as I am too short to have seen this prior to leaving with this huge vehicle and was told not to worry about scratches. I verbally asked them to send me untouched photos, to leave the dust on the vehicle as not to touch where these so called dent and scratch were...untouched as it may prove this was there prior to me renting it if all the dust on the car was uniform. This staff member told me they would do so asap. I also emailed them with this same request. I never did recieve these photos. I was treated like a criminal as this staff member was hostile and rude telling me this was my fault. I'm not an auto specialist...this is not my area of expertise. I asked the original rude staff member to inspect with me and he refused. If these marks were indeed on this van, then this was done prior to me using this vehicle and should have been inspected by upon the return from the previous renter. I shouldn't be paying for someone else's oversight.

There was no navigation in the car!

Very nice

Very clean car and friendly service

Customer service awesome

Cabin air filter was dirty, smelt like dust throughout 7 days. Car was not washed

Long wait to get the car. Pricing was confusing and could have been explained better

After everything was booked and I arrived at YEG Airport they wanted an additional $500 to drop off the car in YYC after i had explicitly chosen it during the booking process. Was able to get a much better deal at National for $500 less and same vehicle class.

Excellent pickup and drop-off including a very quick shuttle service to the airport. Ford Escape AWD was comfortable and capable in the winter.

Tracy the manager was super friendly and gave me fantastic service. Airport pickup was very fast and convenient. Great vehicle. Will definitely use again!

Better to book through third party, when we called them directly first, they advised due to demand they weren’t booking one ways. Achieved one way when booking through third party. Thanks!!! Helped us in a pinch!!!

The car was great, but they claimed I had a full tank when it was only half full. I called to report that it only had a half tank, and had pictures to prove it, but they still charged me a refueling fee when I teturned the card with more fuel than I got it with.

good and easy. Better than routes

Quick and easy process. If you take the car full of gas to start do not fill to return. Was unclear. Ended up filling and didn’t need to. Cost is more $$

The team is awesome ! Truly professional

Friendly & helpful staff at the counter & helpful staff when returning the car in the parkade