Cheap Car Rentals in Aruba

The company sent 4 emails as reminders. I arrived in Aruba at 5 pm, the local branch cancelled my reservation and was rude as well! Then in Spanish told another customer they did have a car, after telling me they didn’t! Smattered of racism!

New mid size suv , friendly & informative service desk

Nonostante ho pagato la benzina e non l’ho consumata tutta mi hanno addebitato il costo del servizio di 15 usd per il servizio di trasferimento, la vettura da 44 usd mi è costata 144 usd.

Friendly staff. Prices too high for me, but so are the other rental companies.

The staff was overwhelmed and understaffed for the number of customers picking up and dropping off vehicles. Granted nobody was in a hurry but that may be a cultural issue associated with island life. But I watched car after car in good shape get brought out to customers. My suv was a pile of junk. When I rent for a week I would at least like a car that isn't a rattletrap. The headlights were cloudy and the floormats were junk. I get it that Hertz's inventory may be less than desirable but seriously this was not rent worthy. I would love to know how to get on the good car list. Is there a special code to get a nice car?

cost of insurance very high

The check in process took us over one hour to get our car. You need more help!

More larger vehicle options would help.

The main thing that needs to be mentioned here is that I booked this car with it listed as being at the airport. When I went to find the rental car booth, it didn't exist. If it wasn't for a guy in a van eating his lunch, seeing my wife and I wandering around, I'm not sure we would've found him. He had our name on a list and drove us in a van to another location to pick-up our rental car. When we were there, the gentleman at the place (not listed as Economy but as Smart Rent a Car) went through a laundry list of rules for the car, such as washing it prior to returning it (otherwise there would be a $150). All of this after charging me a $500 security hold. At this point, I was expecting a pristine, brand new car. Instead, I got issued a car with 24,000 miles on it. The radio was damaged, the driver's side window would go off track if lowered. I had to raise it and put it into place from the outside of the car. This car also had numerous scuff, scratches, dents etc. When I was ready to return to the airport, I couldn't go straight there. I had to take the car back, then get driven over to the airport. Extremely inconvenient. Especially since I specifically rented a car that was listed as being at the airport for pick-up.

They don’t have a sign at the airport and we asked locals who pointed where to wait for the shuttle. Car had a number of dings and was missing the cover shade to conceal the trunk luggage.

What could be Better ! They did NOT have the car I rented, and by the way I PRE- PAYED in FULL back in May. So I had to wait for another car they were washing, and here the Kicker, I had to meet someone the next afternoon to EXCHANGE the vehicle I had for the one I was Supposed to have the day I arrived. NOT HAPPY about that.

The price was very high for the hybrid vehicle actually provided (which had no back-up camera, no navigation, and no charging cable).

Very good experience. Well worth it. It saved us a lot of money and time in Aruba.