Cheap Car Rentals in Richmond

Just call me 818 669 1927

Pick up was easy upgrade was good would of liked to have been offered a electric car

I called to extend a few hours and the man on the phone was not nice at all and he never sent me the new contract. So I brought the car back Sunday instead of Monday at 11 am and took a taxi back

Car was clean, good conditions and service was excellent!

We waited in a freezing parking garage for the one attendant 30 minutes before he showed up. Long line of people behind us too. I ordered an SUV but was given a 2 wheel drive hatchback and they didn't have any 4WDs at any price. Drove to the ski resort despite my better judgement and somehow lived to tell the tale.

Car ready and very efficient process.

Ali at Richmond AVIS car rental was such a helpful and kind customer care professional ! He really made us have the best possible experience with our rental car. We will definitely use this company's services again! 5 stars !

Everything went well. Was free upgraded as car we booked wasn’t available so had a Mercedes suv instead

Very easy experience. Completely stress free. Excellent customer service.

The pick up was poor, 1 hour for paperwork then another hour waiting for the car. We only wanted a deposit to go through on a card with the whole amount on a separate card but because of the early drop off the option wasn’t available

Nothing

Cars should be equipped with GPS

There was no shuttle to take me to the off site pickup and no offsite address was given to me. I picked up the car at the Vancouver airport where they initially honored the kayak-National on-line price but charged me another $800. when I returned the car in perfect condition and fully gased. Customer Service processed my service objection but I haven't received confirmation of a charge reversal. I feel I've been scammed.

We liked: the way we were treated by all the National folks. The car, a Hyundai Kona, was just perfect. I'd buy one if we didn't already have a year-old SUV. We didn't like: the really long line to get the car. The fact that while we thought we booked the car at the airport, we were actually supposed to pick it up elsewhere. And we really hated that we were charged a whole lot more for showing up early because of a last-minute flight change (although your agent was able to mitigate that a little).

Took almost 1 hour to pick up our car at the counter. Toddler seat didn't come with instructions on how to put in the car. Drop off procedure was a tad problematic: a) too far from main terminal leave a lot of time to catch the shuttle bus to main terminal and b) Drop off box location not clearly stated inside the terminal- had to ask for help.

Small car rental company, run by really nice guys. Was a little challenging to find the number to call for the pickup, only a Mexico area code number was listed on the reservation, but once I found the right number, everything was a good experience. Would recommend, would rent from them again.

I paid for the rental but when we arrived to pick up the car they try to charge me the same price again on my credit card! I already told them it’s paid and they still try to get me to pay again! People be very careful for this store! I am so worried about the pre-authorized that they made me to process, it’s still showing pending in my bank account after a week we have returned the car. The most weird thing is - they copied my ID and credit card copy and also COPIED THE CVV NUMBER ON THEIR RECORD! This is so unacceptable and the staffs always talk to each other in their language that is not english and the clients won’t be able to understand what they are talking about! Just be careful everyone this car rental company is totally not trustworthy! I won’t recommend this store to anyone, avoid it if possible!

Getting and dropping off the car was easy. Everything related to the car went well. Customer service could be improved. Staff seemed shy and could work on welcoming guests a little better. It would be nice to feel that we’re being taken care of when we arrive rather than have to remind the staff that we’re waiting for our car. However, I recommend the place.