Cheap Car Rentals in Connecticut

Car was ready to go and I was in it within 5 minutes of arrival. Drop off was beyond easy with a drop box next to the building

Hertz intentionally overbooked the Hartford location by 30 cars and denied our reservation. They didn't offer any assistance in finding an alternative vehicle and were initially reluctant about even granting a refund. We needed to get three hours north of Hartford that day and it was a completely preventable struggle. We can't see ourselves using them again.

I made the mistake of reserving my car at the wrong Hertz location - not at the airport, but at the West Hartford location on New Britain Road. My own error, and it necessitated a taxi ride to the correct location. But once I got there, the young man behind the counter was very helpful and arranged for me to drop the car back off at the airport location, saving me time and money, with no fee for the change in location. The vehicle (Honda SUV) was good, and everyone from Hertz was friendly and helpful. Thank you.

After booking online and receiving a confirmation number I was told the morning of the rental that they didn’t have a car for me. That’s the second time they have done that . I will NEVER use Enterprise again!!!

Everything was good.

We got a great deal on the rental at an enterprise on “airport road”. Unfortunately, that was NOT the enterprise actually AT the airport. So my wife, my fifteen-month-old, our copious luggage and our carseat were all stranded, the place we had our reservation at had just closed, and we were told we’d have to take an Uber to our hotel, then another Uber the next day to pick up the car from the proper location. Embarrassed, we accepted the expensive mistake, and started looking into getting an Uber that could fit all our bags (probably a minivan? Probably a hundred-dollar ride?) But just as we were reeling from TGAT sticker shock, lo! The enterprise representative had returned with a solution just for us! They had a minivan there we could rent. We were so relieved at avoiding the expensive Uber, we didn’t think to ask the cost of the minivan, and it wasn’t mentioned. As it turns out, that was an EXPENSIVE mistake on my part. After signing the paperwork, our budget reservation (at $70/day) had suddenly turned into a $200/day disaster. I should have said something, but I was too stunned and embarrassed and it was too late—I’d already signed. But MAN! Talk about a bait-and-switch! I know… it’s my fault for mixing where I had to be to pick up the car, and it’s my fault for signing without asking the price first, but that doesn’t stop the whole thing from feeling predatory and kinda gross, not to mention personally pretty traumatizing. Now, to be fair, everything ELSE about the car rental experience was excellent and I have zero complaints. Return was a breeze, the car itself was fantastic, everyone was kind and the lady at the return even offered to drop the car off at the terminal, if that would make things easier with our child, but we declined, partially out of worry that it might include an extra charge of some kind. Nevertheless, the glossed-over, hand-waved cost-tripling was just too traumatic, budget-wise. I’ll be avoiding Enterprise, Alamo, and National in the future.

Easy transport via shuttle to Dollar office. We walked right up to the desk. It seemed to take Forever but car rental Places always do. We got the car and realized that the numbers didn’t match the paperwork. Turns out the wrong tag was on the right car. That took awhile to straighten out but they did. Coke Machine was broken without a sign stating that but one of the ladies gave us 4 bottles of water which we really appreciated.

Very long wait for pick up…

Cost was insanely expensive, but all rent a cars are that way right now. Cars was a bit old too. Pick up in Hartford took forever, one worker checking in everyone for Dollar, Thrifty and Hertz. She was great, but it took a long time because she was by herself. Drop off in Portland was a mess. No one to check in cars. Still don’t have a receipt more than 24 hours after drop off.

When I arrived to pick up my rental there were 5 people in front of me all waiting for their rentals. I was told there were no rentals at that time and I would have to wait until the clerk’s supervisor called and told her what to do. She had no idea when I would get my rental. I left there with a Ford Explorer which is a far cry from a Kia compact at about 3:30 pm. I waited 21/2 hrs for that. The clerk was efficient, but the wait and the fact that there was no car waiting was inexcusable as I had a reservation. Why did I reserve a rental at all ?

I called the 800 number to ask if I can drop the keys at the leibert rd Hartford CT they said service it’s not available at this location. I found out that is available when I returned the car on Monday morning.

smells like cigarettes smoke for 1 week. my wife didn't riding in the car

Customer service was on point, good work! Nicer /Newer vehicles would be appreciated.

The vehicle was filthy seats, windows I wiped down the interior then had to clean the front windshield if I wasn’t in a hurry I would have asked for a different car!

Avis did not have a car available. Customer service did not bother to call to let us know. So we wasted an hour going to pick up a nonexistent rental car