The pick up was excellent, staff reviewed the Rav 4 features. Car that I picked was a basic model, I liked the color. Seat upholstery was a bit stained, rest of car was very clean. Did not find passenger seat comfortable...aggravated sciatica.
Erin, manager in Kingston is a very professional and great person !
Super reasonably priced
Pick up was confusing, and location of pickup was unclear
pick-up service was at their convenience, . . . one hour late. . . gas policy was vague. . . suggestion: agency provides car with full tank, customer returns car with full tank. . . .no bs about guess-timatinting gas volume at either end of trans action, , , ,will NEVER use enterprise again. . .a dog and pony show going out and coming in