Cheap Car Rentals in Victoria

Great prices quick service

When I was booking I thought I was booking for a airport pickup, as I was waiting for the airport shuttle I contacted enterprise to get picked up only to find out the rental location I had chosen was the government street location in Victoria. I made the reservation for 11:00. We ended up having to take a cab to pickup the car. We arrived at the dealership shortly before 12 due to the confusion. The dealership had no cars so we were told we would have to wait. Approximately 20 minutes later a staff member arrived bringing lunch for all of the staff and we were given that car to use. Another gentleman who had been waiting before we got there told us to go ahead and take that car as he was willing to wait for another one to arrive. When it was our final day I wanted to confirm there was a key Dropbox as the dealership closed at noon, I called the location at approx 9:30 in the morning and waited on hold for approximately 35 minutes before I gave up and just drove to the location and asked the question in person

I reserved before traveling. When I landed at the airport with three young kids on my own. They had oversold. They said they tried calling me- while I was flying. They did not do anything to help sort the problem of them overbooking/selling.

I liked that they allowed me to change my drop off location without charging me. My plans had changed and Budget accommodated me.

Over all we were pleased. It would have been helpful to be accompanied from the office to the vehicle to help find it and to have a quick explanation of the set up in the car. Otherwise 👍😊.

Had to pay extra for insurance- should have been included

Staff were very friendly. Car was brand new and immaculate. I wish there was an insurance option for $0 deductible as the only option they had was a $500 deductible. Apart from that I had no issues. I wouldn’t hesitate to hire from them again.

outstanding staff at counter

Clean, excellent vehicle. Staff were friendly and efficient

Very friendly and accommodating. Everything went according to plan. Nice clean car no hassle. Thought we had to shuttle off site but price matched and all worked out wonderfully

No one escorted to parking lot where the car was parked for pickup. Car had 2 scratch marks on the passenger side front bumper at the bottom along with black spots and light stretch marking at many locations on front, back and sides of the car. But no one accompanied to note down and I was asked to note down my inspection results on pre-rental inspection form. No customers care touch at the time of pickup. I am yet to undergo drop off experience tomorrow morning i.e. on August 02, 2022 at 7 A.M. Hopefully it would be better than pickup experience.

The van was very good. But the girl at the rental counter had us inspect the car for damages. We told her about some scratches on the rear passenger panel. She told us not to worry about scratches. She told us to look for dents or other damage. When we turned the car in on 7/21, the guy made an issue of the scratches. He said they were going to possibly charge us for repairs! We were told not to worry about scratches. They were already there and we don’t feel that we are responsible.

Desk man was helpful, efficient, and courteous. He was personable enough without being overly assertive. Good info, quick check-in, helpful service. Upon return, the attendant in the garage was AMAZING. Super pleasant lady, incredibly helpful and personable, and went out of her way (from detailing returned cars) to offer guidance and support. Above and beyond positive person and service. She was enough to make me want to check AVIS first when returning to the area.

The person at the pickup location was very knowledgeable and helpful. The car was clean, and return was painless. Excellent service a around

every thing was just fine. will gladly do it again.