Cheap Car Rentals in Victoria Inner Harbour Seaplane Base Airport

Somehow when I searched car rentals at YYJ it had me picking up my car at the downtown Victoria location. The great staff at the airport fixed the reservation without any “up charge”!! They are awsome. Car was new and very clean.

The people were friendly and courteous. The car was impeccable but they tried to give me a compact instead of the midsized car I ordered. They first said they only can do their best to give us what was ordered but can't guarantee it. Our conversation was short but polite when giving my opinion and the associate went and had a very short conversation with their manager and came back with an appropriate replacement with out any difficulty. The return was again, friendly quick and courteous.

It was good to rent from downtown Victoria location vs the airport as there is a substantial savings. The car rate was higher at the airport & the airport has a fee added in to each rental which I think is around 10%

Staff were very friendly. Car was brand new and immaculate. I wish there was an insurance option for $0 deductible as the only option they had was a $500 deductible. Apart from that I had no issues. I wouldn’t hesitate to hire from them again.

outstanding staff at counter

Excellent and fast service at Victoria International

When I was booking I thought I was booking for a airport pickup, as I was waiting for the airport shuttle I contacted enterprise to get picked up only to find out the rental location I had chosen was the government street location in Victoria. I made the reservation for 11:00. We ended up having to take a cab to pickup the car. We arrived at the dealership shortly before 12 due to the confusion. The dealership had no cars so we were told we would have to wait. Approximately 20 minutes later a staff member arrived bringing lunch for all of the staff and we were given that car to use. Another gentleman who had been waiting before we got there told us to go ahead and take that car as he was willing to wait for another one to arrive. When it was our final day I wanted to confirm there was a key Dropbox as the dealership closed at noon, I called the location at approx 9:30 in the morning and waited on hold for approximately 35 minutes before I gave up and just drove to the location and asked the question in person

I reserved before traveling. When I landed at the airport with three young kids on my own. They had oversold. They said they tried calling me- while I was flying. They did not do anything to help sort the problem of them overbooking/selling.

They were very helpful in providing me with a car at a location that was closer to where I was staying

Desk man was helpful, efficient, and courteous. He was personable enough without being overly assertive. Good info, quick check-in, helpful service. Upon return, the attendant in the garage was AMAZING. Super pleasant lady, incredibly helpful and personable, and went out of her way (from detailing returned cars) to offer guidance and support. Above and beyond positive person and service. She was enough to make me want to check AVIS first when returning to the area.

The person at the pickup location was very knowledgeable and helpful. The car was clean, and return was painless. Excellent service a around

every thing was just fine. will gladly do it again.