This is the cheapest retur flight price found by a Cheapflights user in the last 72 hours by searching for a flight departing on 11/11. Fares are subject to change and may not be available on all flights or dates of travel.
— SHA
4 Dec — 11 Dec1
Return
1 adult
Economy
Return
1 adult, Economy, 0 bags
Flights to Shanghai, China in 2026
Enter your travel dates to find the best prices.
Cheapest
Best
Direct
Last-minute
One-way
Cheapest flights to Shanghai
Explore the most affordable flight options available to Shanghai. Find the lowest fares based on data from user searches, with prices last updated on 4 November 2026.
Thu 19/1122:05 -
2 stops42h 15m
Sun 22/1116:30 -
1 stop23h 35m
Deal found 1/11AED 2,218
Thu 5/1111:45 -
2 stops32h 30m
Wed 11/1122:25 -
2 stops27h 40m
Deal found 30/10AED 2,229
Thu 5/1111:45 -
3 stops30h 15m
Wed 11/1109:10 -
3 stops29h 05m
Deal found 31/10AED 2,277
Mon 30/1112:05 -
2 stops28h 15m
Mon 7/1216:30 -
1 stop29h 45m
Deal found 31/10AED 2,295
Tue 3/1113:10 -
2 stops31h 05m
Mon 9/1101:15 -
2 stops24h 40m
Deal found 31/10AED 2,302
Mon 30/1112:05 -
2 stops28h 15m
Sun 6/1216:30 -
1 stop23h 35m
Deal found 31/10AED 2,339
Mon 2/1113:40 -
2 stops30h 35m
Mon 9/1101:15 -
2 stops24h 40m
Deal found 30/10AED 2,347
Tue 3/1123:55 -
3 stops29h 00m
Tue 10/1118:30 -
3 stops31h 35m
Deal found 31/10AED 2,369
Best flights to Shanghai
Discover carefully curated flight deals to Shanghai that have cost, travel time, and stopovers in mind to ensure you get the best travel experience. Data last updated 4 November 2026.
Wed 9/1216:00 -
2 stops37h 45m
Mon 14/1221:15 -
2 stops33h 10m
Deal found 31/10AED 2,688
Fri 18/1223:55 -
3 stops29h 00m
Fri 25/1208:50 -
3 stops31h 55m
Deal found 3/11AED 2,780
Sun 22/1119:00 -
2 stops53h 25m
Wed 2/1205:40 -
1 stop32h 35m
Deal found 30/10AED 2,872
Wed 13/122:30 -
1 stop32h 00m
Mon 1/218:45 -
1 stop29h 45m
Deal found 31/10AED 3,011
Sun 22/1111:55 -
1 stop30h 05m
Sat 5/1218:20 -
1 stop30h 55m
Deal found 3/11AED 3,026
Mon 7/1223:35 -
1 stop32h 20m
Sun 13/1216:30 -
1 stop29h 45m
Deal found 31/10AED 3,110
Fri 29/101:15 -
1 stop13h 30m
Wed 10/214:00 -
1 stop13h 15m
Deal found 2/11AED 4,274
Sun 6/1218:15 -
2 stops40h 55m
Wed 16/1221:15 -
2 stops33h 10m
Deal found 31/10AED 2,769
Tue 8/1212:00 -
1 stop12h 25m
Wed 16/1205:40 -
2 stops34h 10m
Deal found 31/10AED 3,147
Tue 15/1218:15 -
2 stops40h 55m
Thu 31/1221:15 -
2 stops46h 45m
Deal found 3/11AED 2,886
Wed 23/1211:25 -
2 stops17h 35m
Sat 2/108:30 -
2 stops23h 05m
Deal found 30/10AED 3,378
Wed 16/1218:15 -
2 stops35h 30m
Thu 31/1221:15 -
2 stops43h 45m
Deal found 3/11AED 2,886
Tue 1/1221:45 -
2 stops20h 55m
Thu 10/1212:50 -
2 stops18h 45m
Deal found 3/11AED 3,415
Fri 18/1218:15 -
2 stops37h 00m
Thu 31/1221:15 -
2 stops43h 45m
Deal found 3/11AED 2,908
Wed 16/1218:50 -
2 stops19h 25m
Wed 23/1209:25 -
2 stops20h 35m
Deal found 1/11AED 3,459
Wed 13/101:15 -
1 stop12h 40m
Tue 2/213:30 -
1 stop13h 45m
Deal found 31/10AED 4,333
Mon 14/1221:45 -
2 stops20h 25m
Mon 21/1217:15 -
1 stop16h 05m
Deal found 30/10AED 3,584
Mon 7/1211:25 -
2 stops17h 35m
Tue 15/1214:15 -
1 stop18h 35m
Deal found 31/10AED 3,812
Mon 30/1121:45 -
2 stops20h 25m
Sun 6/1213:05 -
1 stop20h 15m
Deal found 31/10AED 3,984
Sat 26/1218:20 -
3 stops19h 50m
Wed 30/1208:50 -
2 stops16h 40m
Deal found 2/11AED 4,414
Direct flights to Shanghai
Explore direct flight options to Shanghai based on user searches, and compare prices and availability for your desired travel dates. Data last updated 4 November 2026.
Sun 8/1109:15 -
Nonstop7h 50m
Tue 17/1123:00 -
Nonstop10h 10m
Deal found 3/11AED 3,727
Mon 30/1109:15 -
Nonstop7h 50m
Mon 7/1206:15 -
Nonstop9h 50m
Deal found 31/10AED 3,793
Tue 1/1209:15 -
Nonstop7h 50m
Thu 10/1223:00 -
Nonstop10h 10m
Deal found 3/11AED 3,801
Tue 8/1209:15 -
Nonstop7h 50m
Tue 15/1206:15 -
Nonstop9h 50m
Deal found 31/10AED 3,837
Mon 9/1109:15 -
Nonstop7h 50m
Tue 17/1123:00 -
Nonstop10h 10m
Deal found 3/11AED 3,845
Sun 8/1109:15 -
Nonstop7h 50m
Fri 13/1106:15 -
Nonstop9h 50m
Deal found 2/11AED 3,852
Thu 10/1209:15 -
Nonstop7h 50m
Tue 29/1206:15 -
Nonstop9h 50m
Deal found 2/11AED 3,859
Sun 10/103:10 -
Nonstop7h 55m
Mon 1/206:15 -
Nonstop9h 50m
Deal found 31/10AED 3,863
Last-minute flights to Shanghai
Discover last-minute flight deals to Shanghai. Data last updated 4 November 2026 and is based on user searches.
Tue 3/1113:10 -
2 stops31h 05m
Mon 9/1101:15 -
2 stops24h 40m
Deal found 31/10AED 2,302
Tue 3/1123:55 -
3 stops29h 00m
Tue 10/1118:30 -
3 stops31h 35m
Deal found 31/10AED 2,369
Thu 5/1111:45 -
2 stops32h 30m
Wed 11/1122:25 -
2 stops27h 40m
Deal found 30/10AED 2,229
Thu 5/1111:45 -
3 stops30h 15m
Wed 11/1109:10 -
3 stops29h 05m
Deal found 31/10AED 2,277
Thu 19/1122:05 -
2 stops42h 15m
Sun 22/1116:30 -
1 stop23h 35m
Deal found 1/11AED 2,218
Mon 30/1112:05 -
2 stops28h 15m
Mon 7/1216:30 -
1 stop29h 45m
Deal found 31/10AED 2,295
Mon 30/1112:05 -
2 stops28h 15m
Sun 6/1216:30 -
1 stop23h 35m
Deal found 31/10AED 2,339
One-way flights to Shanghai
Search for one-way flight options to Shanghai. Find affordable one-way fares based on user searches. Data last updated 4 November 2026.
Wed 11/1122:05 -
2 stops18h 15m
Wed 31/1200:00 -
Nonstop0h 00m
Deal found 2/11AED 1,120
Fri 27/1112:05 -
2 stops28h 15m
Wed 31/1200:00 -
Nonstop0h 00m
Deal found 2/11AED 1,212
Sat 5/1222:05 -
2 stops18h 15m
Wed 31/1200:00 -
Nonstop0h 00m
Deal found 3/11AED 1,216
Sat 14/1112:05 -
2 stops28h 15m
Wed 31/1200:00 -
Nonstop0h 00m
Deal found 3/11AED 1,230
Mon 7/1212:05 -
2 stops28h 15m
Wed 31/1200:00 -
Nonstop0h 00m
Deal found 30/10AED 1,289
Mon 16/1112:05 -
2 stops28h 15m
Wed 31/1200:00 -
Nonstop0h 00m
Deal found 2/11AED 1,300
Mon 23/1112:05 -
2 stops28h 15m
Wed 31/1200:00 -
Nonstop0h 00m
Deal found 30/10AED 1,311
Mon 9/1119:40 -
2 stops34h 45m
Wed 31/1200:00 -
Nonstop0h 00m
Deal found 31/10AED 1,318
Mon 23/1119:40 -
1 stop24h 25m
Wed 31/1200:00 -
Nonstop0h 00m
Deal found 30/10AED 1,348
Mon 9/1119:40 -
1 stop29h 50m
Wed 31/1200:00 -
Nonstop0h 00m
Deal found 31/10AED 1,388
Mon 9/1109:55 -
2 stops30h 25m
Wed 31/1200:00 -
Nonstop0h 00m
Deal found 31/10AED 1,428
Tue 12/123:40 -
2 stops18h 30m
Wed 31/1200:00 -
Nonstop0h 00m
Deal found 1/11AED 1,440
Find flight deals to Shanghai
Find the latest flights to Shanghai in 2026, with up-to-date prices and availability. In the last 7 days, Cheapflights users made a total of 7,457,451 searches and data was last updated on 4 November 2026.
Locate flights to Shanghai that fit your budget, with regularly updated fares and availability. In the last 7 days, Cheapflights users made a total of 7,457,451 searches and data was last updated on 4 November 2026.
Use the filters below to find and compare flights to Shanghai that are best for you.
Fly from
Route
Departure
Return
Price
Cheapest return flight
DubaiShanghai
DXB Dubai Intl - PVG Shanghai Pu Dong
DXBPVG
Dubai Intl
Sat 14/11
12:05-20:20
2 stops28h 15m
Shanghai Pu Dong
Wed 31/12
00:00-20:00
Nonstop0h 00m
AED 1,230
DubaiShanghai
DXB Dubai Intl - PVG Shanghai Pu Dong
DXBPVG
Dubai Intl
Fri 27/11
12:05-20:20
2 stops28h 15m
Shanghai Pu Dong
Wed 31/12
00:00-20:00
Nonstop0h 00m
AED 1,304
DubaiShanghai
DXB Dubai Intl - PVG Shanghai Pu Dong
DXBPVG
Dubai Intl
Mon 9/11
19:40-05:30
1 stop29h 50m
Shanghai Pu Dong
Wed 31/12
00:00-20:00
Nonstop0h 00m
AED 1,388
DubaiShanghai
DXB Dubai Intl - SHA Shanghai Hongqiao Intl
DXBSHA
Dubai Intl
Tue 12/1
19:35-10:10
3 stops34h 35m
Shanghai Hongqiao Intl
Wed 31/12
00:00-20:00
Nonstop0h 00m
AED 1,517
DubaiShanghai
DXB Dubai Intl - SHA Shanghai Hongqiao Intl
DXBSHA
Dubai Intl
Mon 23/11
19:40-14:10
2 stops38h 30m
Shanghai Hongqiao Intl
Wed 31/12
00:00-20:00
Nonstop0h 00m
AED 1,546
DubaiShanghai
DXB Dubai Intl - PVG Shanghai Pu Dong
DXBPVG
Dubai Intl
Sat 21/11
22:00-00:05
1 stop22h 05m
Shanghai Pu Dong
Wed 31/12
00:00-20:00
Nonstop0h 00m
AED 1,550
DubaiShanghai
DXB Dubai Intl - PVG Shanghai Pu Dong
DXBPVG
Dubai Intl
Mon 21/12
14:00-04:25
1 stop34h 25m
Shanghai Pu Dong
Wed 31/12
00:00-20:00
Nonstop0h 00m
AED 1,605
DubaiShanghai
DXB Dubai Intl - PVG Shanghai Pu Dong
DXBPVG
Dubai Intl
Sat 14/11
20:25-00:40
1 stop24h 15m
Shanghai Pu Dong
Wed 31/12
00:00-20:00
Nonstop0h 00m
AED 1,660
DubaiShanghai
DXB Dubai Intl - PVG Shanghai Pu Dong
DXBPVG
Dubai Intl
Fri 1/1
19:00-04:25
2 stops53h 25m
Shanghai Pu Dong
Wed 31/12
00:00-20:00
Nonstop0h 00m
AED 1,697
DubaiShanghai
DXB Dubai Intl - SHA Shanghai Hongqiao Intl
DXBSHA
Dubai Intl
Tue 24/11
23:55-10:55
3 stops31h 00m
Shanghai Hongqiao Intl
Wed 31/12
00:00-20:00
Nonstop0h 00m
AED 1,697
Flights are sorted by cheapest return flights first.
Deals found on 3/11
Showing 1-10 of 41 resultsSorted by cheapest first
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2
3
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5
Best time to book a flight to Shanghai
Have a flexible travel schedule? Discover the best time to fly to Shanghai with our price prediction graph.
DXB-CN2
DXB-PVG
DXB-SHA
Estimated return price
Rates are based on past data. Find the cheapest month and day to book your flight based on your travel requirements, then search for cheap deals.
Cheapflights Insights
Everything you need to know about your flight to Shanghai
DXB-CN2
DXB-PVG
DXB-SHA
How long is the flight to Shanghai?
On average, a flight from Dubai to Shanghai takes 7 hours 50 minutes. Flights to Shanghai from other popular cities in United Arab Emirates will vary in length. Below are a few examples of popular routes and their flight times.
What are the most popular airlines that fly to Shanghai?
The most popular airlines flying from Dubai to Shanghai are Emirates, China Eastern and China Southern.
What are the cheapest airlines that fly to Shanghai?
The cheapest airlines flying from Dubai to Shanghai are China Eastern, China Southern and Gulf Air.
Rainfall in Shanghai by month
Plan your trip to Shanghai by taking into account the average rainfall totals by month.
In terms of precipitation, rainfall in Shanghai ranges from 30.0 - 170.0 mm per month. June is typically the wettest month, when rainfall can reach 170.0 mm. December is typically the driest time to visit Shanghai when rainfall is around 30.0 mm.
Temperature in Shanghai by month
Plan your trip to Shanghai by taking into account the average temperature totals by month.
If weather is an important factor for your trip to Shanghai, use this chart to help with planning. For those seeking warmer temperatures, July is the ideal time of year to visit, when temperatures reach an average of 28.0 C. Travellers hoping to avoid the cold should look outside of January, when temperatures are typically at their lowest (around 4.0 C).
When is the best time to book a flight to Shanghai?
To ensure you get the cheapest price possible for a flight to Shanghai, you should look to book at least 12 days in advance of your intended travel date. The price of your flight may increase if you delay and leave booking until a week or so before departure.
Reviews of airlines servicing Shanghai
Get insights into the airlines that provide service to Shanghai. Read reviews, discover amenities, and learn about the overall travel experience offered by airlines. Use this information to make informed decisions when choosing an airline for your flight to Shanghai. Reviews last updated 4 November 2026.
Read through reviews of airlines serving China, such as Emirates,China Southern, andAir China. Reviews also offer insight into each airline's entertainment options, comfort, food, crew/service, and boarding process.
Subject: Disappointing Experience Relative to Your Premium Brand I chose your airline because of its reputation as a premium carrier and was willing to pay a significant premium for that experience. Unfortunately, several aspects of my journey fell well short of the standard I expected. Airport Experience At check-in, I was initially directed to the regular line and then told to move to the U.S. line, resulting in unnecessary delays and confusion. I attempted to purchase a Business Class upgrade for my wife, who was traveling in Premium Economy. I was directed to a reservations desk that was unattended. After searching for another service window and waiting approximately 15 minutes, I eventually gave up. This was a frustrating experience that should have been much easier to navigate. Onboard Experience The lounge experience was excellent and is one of the highlights of the journey. Once onboard, I tried again to upgrade my wife to Business Class. I was quoted approximately $1,500 for a single flight segment, which was difficult to justify. What was even more frustrating was discovering later that several Business Class seats remained empty. It seems counterproductive to let seats go unused rather than offer a more reasonable last-minute upgrade option. Had the price been more aligned with market realities, my wife could have traveled with me in Business Class and both the airline and the customer would have benefited. The inflight entertainment was disappointing. The quality of the system and the selection of English-language movies were well below what I would expect from a premium international airline. I spent much of the flight unable to find suitable content. During the final meal service before landing, I was never offered a meal despite being awake and attentive. While I have no doubt the crew would have provided one had I specifically requested it, I do not believe customers should have to ask to receive a standard meal service. What Worked Well The chauffeur/car pickup service at all locations was excellent and consistently met expectations. The lounge experience was also very good. Loyalty Program One factor that makes it difficult for me to remain loyal is that your frequent flyer program is not integrated into one of the major global mileage ecosystems in the same way airlines such as United participate in broader alliances. Given your premium pricing and limited route network relative to larger carriers, consolidating miles and status benefits across multiple airlines is an important consideration for travelers like me. Overall Impression This was not an inexpensive trip. In fact, given recent geopolitical concerns in the region, choosing this routing required a degree of trust and willingness to accept additional travel risk. Unfortunately, the overall experience did not justify either the premium price or that trust. When I combine the airport issues, upgrade frustrations, entertainment shortcomings, missed meal service, and loyalty limitations, I cannot say I received the level of experience your brand promises. As things stand today, I am unlikely to choose your airline again, and my wife is already encouraging me to consider alternatives for my next international trip in December. I share this feedback because I believe your airline has the potential to deliver a truly exceptional experience, but this journey fell significantly short of that expectation.
Subject: Disappointing Experience Relative to Your Premium Brand I chose your airline because of its reputation as a premium carrier and was willing to pay a significant premium for that experience. Unfortunately, several aspects of my journey fell well short of the standard I expected. Airport Experience At check-in, I was initially directed to the regular line and then told to move to the U.S. line, resulting in unnecessary delays and confusion. I attempted to purchase a Business Class upgrade for my wife, who was traveling in Premium Economy. I was directed to a reservations desk that was unattended. After searching for another service window and waiting approximately 15 minutes, I eventually gave up. This was a frustrating experience that should have been much easier to navigate. Onboard Experience The lounge experience was excellent and is one of the highlights of the journey. Once onboard, I tried again to upgrade my wife to Business Class. I was quoted approximately $1,500 for a single flight segment, which was difficult to justify. What was even more frustrating was discovering later that several Business Class seats remained empty. It seems counterproductive to let seats go unused rather than offer a more reasonable last-minute upgrade option. Had the price been more aligned with market realities, my wife could have traveled with me in Business Class and both the airline and the customer would have benefited. The inflight entertainment was disappointing. The quality of the system and the selection of English-language movies were well below what I would expect from a premium international airline. I spent much of the flight unable to find suitable content. During the final meal service before landing, I was never offered a meal despite being awake and attentive. While I have no doubt the crew would have provided one had I specifically requested it, I do not believe customers should have to ask to receive a standard meal service. What Worked Well The chauffeur/car pickup service at all locations was excellent and consistently met expectations. The lounge experience was also very good. Loyalty Program One factor that makes it difficult for me to remain loyal is that your frequent flyer program is not integrated into one of the major global mileage ecosystems in the same way airlines such as United participate in broader alliances. Given your premium pricing and limited route network relative to larger carriers, consolidating miles and status benefits across multiple airlines is an important consideration for travelers like me. Overall Impression This was not an inexpensive trip. In fact, given recent geopolitical concerns in the region, choosing this routing required a degree of trust and willingness to accept additional travel risk. Unfortunately, the overall experience did not justify either the premium price or that trust. When I combine the airport issues, upgrade frustrations, entertainment shortcomings, missed meal service, and loyalty limitations, I cannot say I received the level of experience your brand promises. As things stand today, I am unlikely to choose your airline again, and my wife is already encouraging me to consider alternatives for my next international trip in December. I share this feedback because I believe your airline has the potential to deliver a truly exceptional experience, but this journey fell significantly short of that expectation.
Subject: Disappointing Experience Relative to Your Premium Brand I chose your airline because of its reputation as a premium carrier and was willing to pay a significant premium for that experience. Unfortunately, several aspects of my journey fell well short of the standard I expected. Airport Experience At check-in, I was initially directed to the regular line and then told to move to the U.S. line, resulting in unnecessary delays and confusion. I attempted to purchase a Business Class upgrade for my wife, who was traveling in Premium Economy. I was directed to a reservations desk that was unattended. After searching for another service window and waiting approximately 15 minutes, I eventually gave up. This was a frustrating experience that should have been much easier to navigate. Onboard Experience The lounge experience was excellent and is one of the highlights of the journey. Once onboard, I tried again to upgrade my wife to Business Class. I was quoted approximately $1,500 for a single flight segment, which was difficult to justify. What was even more frustrating was discovering later that several Business Class seats remained empty. It seems counterproductive to let seats go unused rather than offer a more reasonable last-minute upgrade option. Had the price been more aligned with market realities, my wife could have traveled with me in Business Class and both the airline and the customer would have benefited. The inflight entertainment was disappointing. The quality of the system and the selection of English-language movies were well below what I would expect from a premium international airline. I spent much of the flight unable to find suitable content. During the final meal service before landing, I was never offered a meal despite being awake and attentive. While I have no doubt the crew would have provided one had I specifically requested it, I do not believe customers should have to ask to receive a standard meal service. What Worked Well The chauffeur/car pickup service at all locations was excellent and consistently met expectations. The lounge experience was also very good. Loyalty Program One factor that makes it difficult for me to remain loyal is that your frequent flyer program is not integrated into one of the major global mileage ecosystems in the same way airlines such as United participate in broader alliances. Given your premium pricing and limited route network relative to larger carriers, consolidating miles and status benefits across multiple airlines is an important consideration for travelers like me. Overall Impression This was not an inexpensive trip. In fact, given recent geopolitical concerns in the region, choosing this routing required a degree of trust and willingness to accept additional travel risk. Unfortunately, the overall experience did not justify either the premium price or that trust. When I combine the airport issues, upgrade frustrations, entertainment shortcomings, missed meal service, and loyalty limitations, I cannot say I received the level of experience your brand promises. As things stand today, I am unlikely to choose your airline again, and my wife is already encouraging me to consider alternatives for my next international trip in December. I share this feedback because I believe your airline has the potential to deliver a truly exceptional experience, but this journey fell significantly short of that expectation.
Subject: Disappointing Experience Relative to Your Premium Brand I chose your airline because of its reputation as a premium carrier and was willing to pay a significant premium for that experience. Unfortunately, several aspects of my journey fell well short of the standard I expected. Airport Experience At check-in, I was initially directed to the regular line and then told to move to the U.S. line, resulting in unnecessary delays and confusion. I attempted to purchase a Business Class upgrade for my wife, who was traveling in Premium Economy. I was directed to a reservations desk that was unattended. After searching for another service window and waiting approximately 15 minutes, I eventually gave up. This was a frustrating experience that should have been much easier to navigate. Onboard Experience The lounge experience was excellent and is one of the highlights of the journey. Once onboard, I tried again to upgrade my wife to Business Class. I was quoted approximately $1,500 for a single flight segment, which was difficult to justify. What was even more frustrating was discovering later that several Business Class seats remained empty. It seems counterproductive to let seats go unused rather than offer a more reasonable last-minute upgrade option. Had the price been more aligned with market realities, my wife could have traveled with me in Business Class and both the airline and the customer would have benefited. The inflight entertainment was disappointing. The quality of the system and the selection of English-language movies were well below what I would expect from a premium international airline. I spent much of the flight unable to find suitable content. During the final meal service before landing, I was never offered a meal despite being awake and attentive. While I have no doubt the crew would have provided one had I specifically requested it, I do not believe customers should have to ask to receive a standard meal service. What Worked Well The chauffeur/car pickup service at all locations was excellent and consistently met expectations. The lounge experience was also very good. Loyalty Program One factor that makes it difficult for me to remain loyal is that your frequent flyer program is not integrated into one of the major global mileage ecosystems in the same way airlines such as United participate in broader alliances. Given your premium pricing and limited route network relative to larger carriers, consolidating miles and status benefits across multiple airlines is an important consideration for travelers like me. Overall Impression This was not an inexpensive trip. In fact, given recent geopolitical concerns in the region, choosing this routing required a degree of trust and willingness to accept additional travel risk. Unfortunately, the overall experience did not justify either the premium price or that trust. When I combine the airport issues, upgrade frustrations, entertainment shortcomings, missed meal service, and loyalty limitations, I cannot say I received the level of experience your brand promises. As things stand today, I am unlikely to choose your airline again, and my wife is already encouraging me to consider alternatives for my next international trip in December. I share this feedback because I believe your airline has the potential to deliver a truly exceptional experience, but this journey fell significantly short of that expectation.
Subject: Disappointing Experience Relative to Your Premium Brand I chose your airline because of its reputation as a premium carrier and was willing to pay a significant premium for that experience. Unfortunately, several aspects of my journey fell well short of the standard I expected. Airport Experience At check-in, I was initially directed to the regular line and then told to move to the U.S. line, resulting in unnecessary delays and confusion. I attempted to purchase a Business Class upgrade for my wife, who was traveling in Premium Economy. I was directed to a reservations desk that was unattended. After searching for another service window and waiting approximately 15 minutes, I eventually gave up. This was a frustrating experience that should have been much easier to navigate. Onboard Experience The lounge experience was excellent and is one of the highlights of the journey. Once onboard, I tried again to upgrade my wife to Business Class. I was quoted approximately $1,500 for a single flight segment, which was difficult to justify. What was even more frustrating was discovering later that several Business Class seats remained empty. It seems counterproductive to let seats go unused rather than offer a more reasonable last-minute upgrade option. Had the price been more aligned with market realities, my wife could have traveled with me in Business Class and both the airline and the customer would have benefited. The inflight entertainment was disappointing. The quality of the system and the selection of English-language movies were well below what I would expect from a premium international airline. I spent much of the flight unable to find suitable content. During the final meal service before landing, I was never offered a meal despite being awake and attentive. While I have no doubt the crew would have provided one had I specifically requested it, I do not believe customers should have to ask to receive a standard meal service. What Worked Well The chauffeur/car pickup service at all locations was excellent and consistently met expectations. The lounge experience was also very good. Loyalty Program One factor that makes it difficult for me to remain loyal is that your frequent flyer program is not integrated into one of the major global mileage ecosystems in the same way airlines such as United participate in broader alliances. Given your premium pricing and limited route network relative to larger carriers, consolidating miles and status benefits across multiple airlines is an important consideration for travelers like me. Overall Impression This was not an inexpensive trip. In fact, given recent geopolitical concerns in the region, choosing this routing required a degree of trust and willingness to accept additional travel risk. Unfortunately, the overall experience did not justify either the premium price or that trust. When I combine the airport issues, upgrade frustrations, entertainment shortcomings, missed meal service, and loyalty limitations, I cannot say I received the level of experience your brand promises. As things stand today, I am unlikely to choose your airline again, and my wife is already encouraging me to consider alternatives for my next international trip in December. I share this feedback because I believe your airline has the potential to deliver a truly exceptional experience, but this journey fell significantly short of that expectation.
Subject: Disappointing Experience Relative to Your Premium Brand I chose your airline because of its reputation as a premium carrier and was willing to pay a significant premium for that experience. Unfortunately, several aspects of my journey fell well short of the standard I expected. Airport Experience At check-in, I was initially directed to the regular line and then told to move to the U.S. line, resulting in unnecessary delays and confusion. I attempted to purchase a Business Class upgrade for my wife, who was traveling in Premium Economy. I was directed to a reservations desk that was unattended. After searching for another service window and waiting approximately 15 minutes, I eventually gave up. This was a frustrating experience that should have been much easier to navigate. Onboard Experience The lounge experience was excellent and is one of the highlights of the journey. Once onboard, I tried again to upgrade my wife to Business Class. I was quoted approximately $1,500 for a single flight segment, which was difficult to justify. What was even more frustrating was discovering later that several Business Class seats remained empty. It seems counterproductive to let seats go unused rather than offer a more reasonable last-minute upgrade option. Had the price been more aligned with market realities, my wife could have traveled with me in Business Class and both the airline and the customer would have benefited. The inflight entertainment was disappointing. The quality of the system and the selection of English-language movies were well below what I would expect from a premium international airline. I spent much of the flight unable to find suitable content. During the final meal service before landing, I was never offered a meal despite being awake and attentive. While I have no doubt the crew would have provided one had I specifically requested it, I do not believe customers should have to ask to receive a standard meal service. What Worked Well The chauffeur/car pickup service at all locations was excellent and consistently met expectations. The lounge experience was also very good. Loyalty Program One factor that makes it difficult for me to remain loyal is that your frequent flyer program is not integrated into one of the major global mileage ecosystems in the same way airlines such as United participate in broader alliances. Given your premium pricing and limited route network relative to larger carriers, consolidating miles and status benefits across multiple airlines is an important consideration for travelers like me. Overall Impression This was not an inexpensive trip. In fact, given recent geopolitical concerns in the region, choosing this routing required a degree of trust and willingness to accept additional travel risk. Unfortunately, the overall experience did not justify either the premium price or that trust. When I combine the airport issues, upgrade frustrations, entertainment shortcomings, missed meal service, and loyalty limitations, I cannot say I received the level of experience your brand promises. As things stand today, I am unlikely to choose your airline again, and my wife is already encouraging me to consider alternatives for my next international trip in December. I share this feedback because I believe your airline has the potential to deliver a truly exceptional experience, but this journey fell significantly short of that expectation.
FAQs about flying to Shanghai
Can I find cheaper flights to Shanghai if I am willing to have stopovers?
Yes, flights with stopovers are often cheaper than direct flights. Keep an eye out for flight deals to Shanghai on Cheapflights that require 1 or 2 stops for potential cost savings.
Yes. Shanghai Hongqiao Intl has hotels nearby for those requiring accommodations. Shanghai Hongqiao Airport Hotel is the closest property to Shanghai Hongqiao Intl (0.0 km away from Shanghai Hongqiao Intl).
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