THE FOOD WAS REALLY BAD , AND THE AC WAS EXTREMELY COLD
Very Good|Nov 2021
All and all it was an easy flight. We were in business class. Strangely, while we were offered some food which we did not want, we were never offered anything to drink including water. The boarding process was a bit chaotic. Everyone had to identify there bags at the plane as a safety precaution which was fine. But the communications about this was non existent. Israel has a very strict protocol for entry. There is an entry form that must be filled in and then, if everything is ok, you get an e-mail approval that you must show to the airline. Instead of asking for this they asked to see our “green passport” which is only a document to be used in Israel. Luckily, we had copies of ours. All of this is not significant. As someone that lives in Israel but love Egypt, I am so happy that we have direct flights now.
Business class seats are subpar
Very Good|Apr 2022
Staff is amazing every thing is ok Just the aircraft is not old
Please make better vegan option for business class
The ground crew were great, assisting me with a wheelchair. The pilot aborted our landing so that was a little scary. Otherwise all was good.
Rude staff, entertainment screen not working, food is horrible. The only good thing was check in process
Very Good|Jun 2022
The airport hotel provided rest hours and good dinner.
Very bad service
1 out of 386
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