Cheap Car Rentals in Fort Pienc, Barcelona

A reservation means nothing to Enterprise. After booking a rental car reservation, making weekend travel plans, and paying for a taxi to/from the rental facility, the service desk says it has no cars and cannot honor my reservation. It ruined my plans to explore outside of Barcelona and cost me money just to show up to the service desk to have them say "sorry no cars, goodbye". What could be better? 1) Don't show inventory if you don't have it (several car options were available) 2) Text/email your reservations if there is a failure like this so customers have the heads up and don't make unnecessary plans and expenses just to show up to be disappointed at the service desk. 3) Offer some sort of reimbursement when money/effort are expended and the company fails with their end of the deal. What did I like? Nothing with this reservation

I got there and they told me they didn't have a car for me. They told me they may have one 12 h later or may not at all

el trato super amable y atento de todo el equipo de atencion al cliente

I was informed at the time of pick-up that the car was a full electric car and the only other option was 150 euros on top of what we already paid, which was not feasible for us. I explained that we were traveling to an extremely remote area of Spain and it ended up to turn out to be a terrible experience. We were told we could plug the car into a house, however there was no adapter provided to do this. In addition, part of the charging port in the front of the car was blocked off so we were not able to plug in the high-speed charger into the car so we had to wait 2.5 for the car to charge sitting in petrol station parking lots three times over the course of 2 days. All in all it was a terrible experience. Electric cars should only be rented within city limits or it should be more clear in the booking.

Easy pick up and return, car was brand new, had less than 2K on it, great service