Cheap Car Rentals in Downtown, Atlanta

I did not get my rental. They refused my credit card as it was from an online bank, chine, rather than from an institution.

I cancelled my reservation several days before my trip and they still tried to charge my card. There was a $50 fee and they tried to charge me full price.

First my booking was changed to downtown Atlanta from airport. At midnight, the attendant informed me i needed to head downtown for pickup, at my expense. I did so, and found that location closed. I returned to the airport location where I was treated to a new reservation, at a higher rate!! It’s bizarre that the agents on duty feel empowered to make sensible decisions yet failed so woefully.

I reserved a Mustang convertible, and they didn't have it. They were not especially apologetic about their error either.

After a 15 hour flight, i took a taxi to the Avis facility. When I arrived I showed the Avis rep at the counter my reservation (which clearly states that I had a car reserved). The rep told me there were no cars at the locations and because I made the reservation recently the location couldn’t guarantee me a vehicle. I had to change my plans and wait 3 hours for a Greyhound bus to get home after a 15 hour flight. I cant understand how there are no cars available if I have a confirmation that leads me to believe differently. Lastly, I landed at 5pm and the Avis location closed at 6pm. I rushed and caught a taxi which chose me $40 to get to the Avis location I rented from. I called the Avis location 3 times from the Taxi and my calls were not answered. When I arrived at the location at 5:45 (15 minutes before closing) there were 4 employees behind the counter talking and joking. It is obvious they were too engaged in their personal conversation to answer the phone when I called a few minutes earlier. I AM VERY DISAPPOINTED IN THIS SERVICE AND WILL NOT UTILIZE IT IN THE FUTURE.

horrible 0/10 and i still didn’t get a full refund

Didn’t even get a rental car. Got a pathetic text an hour before pickup that they were out of cars. Thrifty was such a scam - don’t overbook if you don’t have the cars, and let people know before they’re leaving for their trip (when they book a car weeks in advance).

They did not have a car! We ended up having to fly

When I showed up to get my already paid rental car, the rental place was closed. We were stranded from out of town in downtown Atlanta with no car. Horrible experience.