Efficient. Clean, brand new car. Included a window shade and garbage bag. Didn't mind that it came back with sand and dust from the beach.
they didnt have a car for me. reservation was useless
I'll not use you website anymore and this rental car. Sucks
Very good and warm people, claire recommendations an advices. Congrats for that.
Reservation was made through a 3rd party, whereupon additional charges were incurred. The H1 minivan was not at the location at 0900 hrs. Final checkout time was at approximately 1035 hrs. The tollbooth easy-pass system is inadequate, in where I had to proceed through the manual operated gates. The Thrifty Montevideo office was advised by the Colonia office of the problem. Montevideo's office was also sent a message via WhatsApp, which was never answered. Take your time to inspect the vehicle for it had a lot of scratches and dents (don't forget under the bumpers and splash guards, their inspector made a point of checking these upon return). Also the windshield and other windows for my vehicle had damage to the windshield. I filmed the entire inspection.
nothing in particular
There was something wrong between Kayak and Thrifty and when we got there to get our car they did not have any car matching the description and they charged us more to get a better car. And the insurance that we got from your website together with the car rental was NOT accepted!!! Worst experience car rental ever