Cheap Car Rentals in Fallsview, Niagara Falls

Customer service was good. Was told if I brought it back a couple hours past due I'd be charged 30 bucks an hour. I was charged for another whole day. Wasn't sure what the problem was.

I love the Location of pick up & drop off

Never again

We expected to rent a Toyota RAV4 like was shown on the rental website. Instead, we were only offered a Jeep Compass which is quite inferior to the RAV4. The return was okay except we arrived just past the closing time due to road closures in Quebec City. The attendant was closing out for the day but said we would get a credit statement sent to our email address. None has been received to date.

My car that I reserved was never rents to me . No person at the Hertz counter , when I arrived at the airport . Nothing . No number or contact person . Never again for Hertz. Enterprise helped us out . I will never use this provider again .

Pickup was ridiculous! I was scheduled for 11:30 pickup and wasn't told that the location closes at noon. I received a voicemail from an unknown number while on a brief layover, letting me know that I had to go to a different address for pickup and if I came 5 minutes late nobody would be there. The booking had a note that it was on "military road" and that an employee would have to meet me at my flight (which I thought meant it was near an army base and I wouldn't be able to uber there on my own). With no number to call back I had to chance it and get there by $70 uber as soon as I landed. It was a nervewracking experience for no reason.

They gave me a car that wasn't cleaned or disinfected. I found a rental agreement and covid mask from last renter in center console of rental car. Took picture of contents of center console...covid mask/paperwork. And I still have the rental agreement from last renter. This is not the time to skip cleaning (COVID). Website states special cleaning??????? I had my elderly mother in car the first day. Would have never let her into rental if Id known at that time it wasnt cleaned..Brought this to their attention when dropping off car and they said call customer service like it was a non issue. I have have a open complaint with avis. Case # 46378720