Great little car and rental experience...very economical Corolla and comfortable and drove well.. bit of confusion between it getting 'checked-in' at the airport with Hertz not informing Ace we had dropped off at appointed time forcing Ace to contact us a few days after wondering where car was...all in all a positive experience!!
Trunk (boot) was too small with what we reserved. Would have been nice to know ahead of time, but it was a really easy change. Super nice employee helped us get into something bigger. Made it a very easy change.
Car size description was off. Car is smaller than we hoped it would be. Seemed expensive, but demand was high.
They resolved my issues with the Auckland branch with no complaint and total understanding for my frustration.
Would have appreciated a discount on the rental against my initial quote, as originally I had planned to take an SUV for the same rate ended up taking a Toyota Corolla