The car would have been cleaner. The comfort and the price was very good.
2.0
Poor|Jun 2021
Made a booking but there was nobody available at the herz rental office to give us our car. The booking times online and those in reality don’t add up.
6.8
Okay|May 2018
Quick, efficient, pleasant staff.
10.0
Wonderful|Nov 2017
Pickup in Brussels was easy. Car was a pleasure to drive, comfortable.
5.2
Fair|Sep 2016
Pretty new car
No body there at the drop off. They charged me around 30 € after I went back home and no body told me why? Or emailed me at least.
When I picked up the car, the lady at the desk told us that there was no SUV available (category that I booked) and that she was giving us a BMW break, claiming that it was the same category (which is NOT; I booked an SUV not a “large car”). After insisting and showing her that we werent going to settle for a break, she miraculously found an Audi SUV available. How convenient.
2.0
Poor|Jun 2022
Terrible service
2.0
Poor|Jun 2022
I was not refunded. I had to pay fornothing
1.9
Poor|Sep 2021
The Sixt office was closed and told by Hilton next door office had been closed for over a year. Then call Sixt and was told office should be open but clearly it was not. Lady on phone said she would call back in 30 minutes. Never received a call. Since we had to be at a wedding an hour outside of Brusels we had to take a taxi there and back for a cost of ovet $300. Terrible service by Kayak and Sixt.
1.9
Poor|Sep 2021
When I arrived at the Sixt location the office was closed. I went into the Hilton hotel and was told that office had been closed for over a year. I then called the sixt company and spoke to a woman who said the office should be open but clearly it was not. She said she would call me back in about 30 minutes. I never got a call back. Since I had to be at a wedding an hour out of Brussels I had to take a taxi there and back for a cost of over $300. This is the worst experience ever with booking.com, Priceline and Sixt.