Kevin was very helpful, polite and pleasent. Very happy with service.
Cancelled our reservation without contacting us. Hired a taxi to take us to the rental spot only to find out it had been canceled without notifying beforehand. They only had a compact to give us when we booked a larger car. Sent us to another location at the airport which they said had our size car available, required hiring another taxi. Arrived at that location and was told they have no cars. Hired another taxi to go back to the original location and had no choice but to take the small compact or nothing. Crammed 4 people and bags into that car. Spent $100 on hired taxis. Ruined 3 days of travel plans. No discount for trouble. Only a discount because of the difference in size category. Not happy. Very, very unhappy. Will not use kayak or sixt again.
Great customer service!!!
I was charged 14 Euros for fuel when I in fact topped off the fuel at a nearby gas station (4 km away) just prior to returning the vehicle.
Didn’t know store was closing early on return day.
Very Good|Jan 2018
Collection was easy,the place was near the hotel, would drop back to airport, amazingly friendly collection, got a GPS upgrade when the lady found out where I was going, really friendly, personable and helpful Nicecar - Corsa
Drop back to airport was strange, total lack of signage led to complications and delay. GPS could be updated though, seemed a little sluggish and not 100% accurate (?)