We wanted a minivan for the 5 of us and our luggage but they didn't have any. Otherwise then being a little tight it was fine. It was the quote price and the attendant gave brought the extra bags to our hotel. So they went out of their way to help us with all of the bags.
Andres was extremely helpful and made the experience so easy. Will definitely be using this location again.
Very Good|Nov 2022
Better communication. I didn't have to bring back the track so early
Let me reserve a car but they didn't have any. Got there and waited 20 minutes for them to tell me they won't get cars
Never received vehicle I reserved weeks in advance for a 2 week rental. No call back. Never using again
The crew at this Enterprise made it stand out. They were extremely busy on Sunday when we picked up, and they had one person out sick. They handled the situation well and took care of everyone as they could.
Consider that the DelRay location is one of the few open on Sundays. They will be busy if you need to pickup or drop off on a Sunday so be patient
they were very helpful with pick up and drop off. the car did smell strongly of smoke
Very helpful great service
This branch has NO ROADSIDE ASSISTANCE after 6pm. So if you have a flat-tire or other, you are stuck in the middle of nowhere. You must wait until 8am the following day, stuck with your family on the side of the road, before you can reach them.
Very Good|Jun 2019
Staff not very friendly. Pick up was a fine, but drop off was kind of confusing.
Not wrongfully charged us $300 for a basic cleaning after drop off
Reserved a van because we had 6 passengers and on vacation. When we got there no vans available. Nothing to accommodate 6 passengers and nothing to accommodate all our luggage. Had to take a vehicle that was only 5 person -- which meant cramped and no seat belt. Did not have a van for us until 2 1/2 days later. Not happy at all. Gave a discount but not really enough to make up for the horrible inconvenience and unsafe conditions.