Cheap Car Rentals in Kalaupapa

This rental location purports to be for the JHM airport, but in fact is located a 10 minute drive away. They provided a ride from the JHM airport to the car rental location on arrival, but on departure, the departing flight was too early, so I had to take and pay for a taxi to the airport after dropping off the car. How can you claim to be a car rental location for an airport if you can't even get there during scheduled flights? Awful.

National rental at the Kahului Airport was a very pleasant experience. The place is easily accessible from the terminal - either a 3 minute walk or a breezy tram ride to the new, clean facility. Finding the National desk was also easy. Once inside, the counter person was very pleasant and quickly helped me work through an unforeseen issue. She was cheerful, professional and made me feel welcome. The man at the car lot asked me how many in my party, and whether our luggage was a little or a lot. He directed us to the better-fitting SUV still in the same car class, but really a more efficient vehicle for our needs. The car was clean, got good fuel economy and had bells and whistles, like car connect which made the map feature on my phone safer to observe, all of which made the trip super easy. I would definitely use National again, particularly because of the customer service (and the price was not nearly as nose-bleed as I expected).

I mistakenly made a reservation at the wrong location. The rate I was quoted was honored and we appreciated that!