Reservation was made through a 3rd party, whereupon additional charges were incurred. The H1 minivan was not at the location at 0900 hrs. Final checkout time was at approximately 1035 hrs. The tollbooth easy-pass system is inadequate, in where I had to proceed through the manual operated gates. The Thrifty Montevideo office was advised by the Colonia office of the problem. Montevideo's office was also sent a message via WhatsApp, which was never answered. Take your time to inspect the vehicle for it had a lot of scratches and dents (don't forget under the bumpers and splash guards, their inspector made a point of checking these upon return). Also the windshield and other windows for my vehicle had damage to the windshield. I filmed the entire inspection.