Cheap Car Rentals in Pasadena

It ended up being Dominique at National car rentals that saved the day. Our plane was late, and it was impossible to reach the Enterprise desk by phone to find out what to do before they closed once the plane was on the ground but we were still sitting in it waiting for a gate. We spoke to an off-site person via the given phone number who did not know the situation at this particular airport and did not have access to a phone number for us to find out. As it turned out, Enterprise hands over to National at closing time, but nowhere was this explained--we were worried about getting stuck at the airport with a person in a wheelchair and the rest of our group. Only a dire warning to be there 15 minutes before closing time, which we could not do. We got the car easily, once we knew it was all fine. Unnecessary stress before that. Thank you Team National.

Only car company that never has anything ready to go for reservations. I had to wait two hours and then instead of a full size SUV take a horrible old minivan with no features that was scary to drive then they wouldn't even give a discount. They are weird A F and wanted to take selfies on pickup too. Would have had to wait what looked like another two hours at least if I wanted to hold for what I actually reserved two months ahead of time.

Thank you so much for waiving the out of state fee and gas fee due to hurricane ida, you were a blessing throughout this process!