Cheap Car Rentals in Pensacola

The emphatic the pick up location was extremely helpful and walked me out the the rental area!

I originally saw this deal. While waiting for my wife to get the flight info I could no longer find it. By back narrowing it I was able to get back to it. My info was still in so I went forward with the booking. It put my arrival time for the car before my flight took off so, when I got to my destination the off site rental place was closed. Because it was Saturday they were not open again till Monday. Meaning I was stranded at the airport with no car. I called the rental place and they said because I booked through Kayak, there was nothing they could do. I wound up booking at the airport and payed $100.00 more because I didn’t have a choice. Seems I should have compensation for the mistake. We’ll see if anyone contacts me.

Misleading. This rental is not in the airport. Had to spend extra money for cabs and wasted time. Rental office was not nice or very clean.

I didn't have a happy experience AT ALL. I rented a 15 passenger van 2 months PRIOR to my pick up date. Something went wrong and they didn't have what I asked to rent, BUT I COULD HAVE A 12 PASSENGER VAN FOR THE PRICE OF THE 15, SINCE THE RATES INCREASED. Not once was I notified that there was a problem, not one apology from anyone on the counter. For my so called inconvenience, I was told to bring the van back empty (not filled with gas) and I should just be happy I got any van because I showed up for pickup at 2:30pm instead of 12pm. I was late due to a flight delay in St Louis, MO but you had the option to cancel my rental after 2 hours late. JUST WOW. When I did return the van before my scheduled time, I was charged $206.79 for 20.7 gallons at $9.99/gallon. I would have filled the van up had I known that! I will never use Budget or Avis again. I don't know why I bothered writing this. You got your money, NO ONE CARES!

The guy who checked me in, Archie, was excellent. Provided helpful info about the area and was pleasant and professional.

The lady at the front desk was extremely helpful and very nice. It made my trip so much easier. Thank you.

easy pick up - easy drop off. car was the perfect size for a family of 5 and lots of room for luggage.

Prices are high everywhere. But Enterprise was in line with all the other rental companies.

The sales people during pickup and drop off were all great. One person truly stood out and that was Dennis. If my work was in Florida I would hire him today. An upbeat, positive and genuinely charismatic young man who believes in treating his customers like family. I would go back to Enterprise just for his service skills alone. Overall excellent experience with Enterprise this time.

Nice car, lousy attitude of personnel, and ridiculous over-rental-time policy. Let’s face it: Travel involves lots of unexpected events….like cancelled flights. But be assured…..that doesn’t matter to Avis or their employees, even if you’re only two hours late. They’re gonna charge you another FULL day — with a “so sad…..too bad” attitude. I have told Avis they have lost a good customer forever. Arrogance and stupid policies don’t mix well with proper customer service.

We paid extra at booking to reserve a sports car for our trip. Upon arrival we were told all they had was a Prius “but it’s an upgrade and actually costs more than the sports car.” We asked if they had the sports car at another location and they told we could call ourselves and find out. We then get charged over $100 more without any notification to pick up the same car we ordered from another location (on top of having to pay for Ubers to/from the original location because a courtesy vehicle was merely laughed at when asked about). Terrible customer service and by far the worst car rental experience ever.

Great car. 5 stars except drop off wouldn't let me pay with a different credit card without going to office.