Cheap Car Rentals in Cabeza De Toro, Punta Cana

Honestly, the shuttle to pick up and drop off to the airport was not available for me at all. After calling the place again and again, no once answered. I had to take an Uber to the place. Once I arrived there, the wait for the rental took me 2 hours and 37 minutes after getting to the place before having a car in my possession. There are extra hidden fees that were processed as transaction from my credit card. That was on top of getting a complete insurance. At the day of checkout, the car was checked out and pictures taken from all angles of the car, and the agent said everything was fine, but still another transaction was processes, once I asked, he stated that there was no transaction, to which I showed him the date and message notification, to which he denied was them. The car was given to me dirty and then I was asked whether I wanted it to be cleaned or not, to which I replied of course. The price does not seem expensive at first, but it builds up when you get there. I would recommend another car rental location. This experience was not pleasant in any way. The only thing I appreciated was getting dropped off to the airport by the agent who used the rental I just dropped off to drop me off at the airport. His reasoning was, if we waited for their shuttle to the airport, we would most like not make it on time. In other words, they don't have a reliable shuttle system.

Cobros no especificados al momento de la reserva, 75 usd adicionales por el seguro más un depósito de 250usd cargados a la tarjeta de crédito. No volveré a rentar un auto con ellos.

We had to cancel our trip to Santo Domingo due to unavailability of the van we reserved. National wrote the same day we would take the car saying they did not has the Van we booked. They offered us to provide 2 cars at the end of the day (for the same price) which impacted us as we would had to pay double the gasoline by using two cars. We were not able to do our planned activities because of the unavailable of the van. It is so sad that we reserved with almost 2 weeks I'm advance and the car agency did not reserved the van for us.