Cheap Car Rentals in Rapid City

The car handled the icy roads nicely.

No complaints. The vehicle had all the amenities, room and comfort. I am 4’10” and I am able to drive it. Thanks for an excellent vehicle.

The girl at the desk was very friendly and helpful

Enterprise is my favorite car rental company. They always take care of me!

Van was as clean as it could’ve been

Great service

Good

Service was not friendly or helpful, trying to squeeze money out the car pick up.

Great

Vehicle was filthy when I picked it up, I never got a receipt when I checked out and very disorganized process for renting. Keys lying all over the counter and staff acts like it’s their first day on the job trying to find your records and navigate the computer. Also pricing was not what was quoted on website.

Staff at sign in was fantastic and made picking up the car a positive experience.

I didn’t like anything. I asked for a full size car. I was given a mustang convertible. I asked about why that car. I was told that’s what my manager told me to give you. Why would people in their 70’s want a two door convertible? It was so small we had to put two suitcases in the back seat. The car sat extremely low and we had a hard time getting in and out of the vehicle. The back tires should have been replaced. We prayed every morning that the tires would make the trip from Rapid City, SD to Fresno, CA. Also at traffic lights when stopped the car kept wanting to stall out. I feel like there was no need for a convertible in South Dakota and the manager wanted to get rid of it. I feel like National should be paying me the $4700.00 I paid National for me moving the car for them. Never again. Going to use Hertz next time.

They could have done a lot better job of cleaning the windshield on the inside, Also I was told that their was a shortage on rental cars an that was why I had to pay the price I did. That was Bs As the lot was full of cars an their was more on the lot down below.

Reserved a small car and was told they only had a SUV using twice as much gas for my trip.

1st car we got smelled very bad of cigarettes, 2nd car was good though.

Car was fine. Pickup was poor experience. Very snippy employee who seemed bothered I was renting the car. Then the car wasn’t full of gas, and same snippy employee told me to return the car half full at drop off. Nobody around at 6am for drop off, so I dropped keys into night Dropbox. 3 hours later I received my receipt… I was charged $65 for gas surcharge since car was returned not full. More phone calls, and charge still not reversed 24 hours later. No apology. Very poor customer service!!