Cheap Car Rentals in Santa Rosa

Hello, I have been trying to reach someone in regards to my car rental. When I arrived at the airport there was no one at the Hertz car rental desk. When I asked another employee, I was told they already left for the day. I then had to scramble to rent another vehicle. I'm very disappointed, I was told all car renal companies are to stay open until the last flight lands which was clearly not the case. I would therefore like to request a refund.

James was wonderful and made my whole pick up experience great. There was issues with the reservation, but he was great and worked stuff out and had me on my way. Remember to mention AAA !

I arrived to Hertz and the employee told me they have NO CARS LEFT!!!! I confirmed they had my reservation - they’re was no mistake on my end - they just oversold their cars!!!! I asked why they didn’t call me to let me know they didn’t have a car by or me and the employee had the gall to say it was MY FAULT for not calling before I came in to make sure they had the car I rented !!!!!! I said are you going to reimburse me for the taxi I took here from the hotel at least - the employee said there is no way for them to do that. I asked for the manager and he said he IS the manager!!! Worst experience ever - I will never ever ever use Hertz again. I’ve never ever had an issue with Enterprise

Very quick pickup and return

Canceled reservation.

Quick and friendly service. The mini van was clean and met our needs perfectly.

I had two reservations with Budget - one immediately following the other because of a change of plans. In order for me to "modify" and consolidate the reservations into one, Budget said I would have to pay approximately $300 more. The modification would have saved not only me time and convenience, it would have done the same for Budget employees. This is for using the car for the same number of days (5). I left my phone number and e-mail with the Budget agent and asked that a supervisor review this. I never heard anything.

Santa Rosa Airport is small, friendly and easy to navigate. Expensive.

I requested a mid-size car and got a Prius at the same cost. Never drove on before. Pretty cool. I averaged 54mpg, which is way cool.

Never again. Had my reservation for nearly a month, never contacted me to tell me they had no vehicle of the size i needed. However gave ME a phone number to call since that branch might have one. All hours before my flight.

I booked at an Enterprise in downtown Santa Rosa that closed at 1pm on Saturdays, when my flight landed at 2:30. I specifically called days before to check that picking up closer to 3pm would be ok and they confirmed. When I landed, I see that the location is closed for the day and won't be open the next day either. This should have been made very clear before I booked the car. I last minute had to pay more for a new rental at the Enterprise at Santa Rosa airport, which was fine and I was lucky to get one last minute but not ideal.

Can't take car out of state!?!?!? This is bullshit!

We asked for an economy Nissan and we were "upgraded" to a ford fusion that was covered in stains old and junky. It was road worthy, and got us where we needed to go but it was not a pleasant car to drive. the person at the counter was great, just an crappy car, we will stick with Hertz next time.

Car wasn't fancy or new but otherwise a great experience, easy, clean, quick, no problems at Burbank or Santa Rosa airports.