Cheap Car Rentals in Poll, Cologne

I liked that Kayak could find me a car to hire when all car hire companies in Cologne said none was available, including Budget/Avis. Online hire was easy and the lady in the hire outlet was very nice. Unlimited milage is a must as travelling is not restricted

I was told at the counter that I hired the car without insurance while my contract was saying that it had basic insurance. I was given the three options at the counter: 1- Pay over 700 euros for insurance at the counter 2- dont get the car and lose your car rental payment of nearly 300 USD 3- Take the car and sign a a document that if anything happen to the car i should pay full amount up to 40000 euros.

over charged me by 60 euros. Added all kinds of fees that were not on the original reservation...and apparently it's fair game because I paid at the counter...

The staff was so incompetent that we canceled our pickup