Cheap Car Hire in Cervantes, Granada from AED 19

Pick up in Granada was great!! Drop off in Valencia was a total nightmare!! Although I filled the car before leaving the Highway, the two people who were at the counter said my gas tank was short a couple of gallons. They insisted I go and fill it up instead of charging me for 2 gallons of gas. Having to leave the office /garage in a city I didn’t know caused me to get lost. When I found a gas station, it cost only 6 euros to fill the tank. I would have gladly paid twice that much to not have the aggravation of being sent away and getting lost. I’m a senior citizen and this was very difficult and upsetting.

Directions for the drop off location at the Madrid airport were unavailable when we needed them. We tried both Google maps and Waze to get to "Hertz Madrid Airport" and a multitude of other variations of Hertz car return, airport, etc. and they all took us to closed roads that were for airport employees only. Providing a specific drop off address and/or step by step directions to get to the drop off location would have been helpful since the online maps don't work.

Staff in Granada Train Station were amazingly friendly and professional

The two agents that worked with us, Maria in Granada and Juan in Seville, were very friendly and efficient. Overall, our experience with Enterprise was excellent!

Gas tank should have been full. We were told it was full but had to fill tank after driving about 90km. Called Enterprise and learned tank was really only 1/4 full.

This was the worst experience with a car rental EVER! Never use Enterprise especially in Granada! We had obligations to get to but we showed up and they had cancelled our reservation given our car away. They were also uncaring and rude about it and wouldn’t Even help trying to find other arrangements. While we were there someone else came in and they did the same thing to them. They were a little late and had even called ahead to let them know and were told no problem and that Enterprise had a 2 hour window. They were screwed over too and they were very unfriendly and unhelpful (and there were 5 agents standing around doing nothing)! We frantically got online and cars were scarce but found a Sixt car rental available not too far away. Shared a taxi with the other group to Sixt and had a great experience there. Not only were they good to work with I don’t think I have ever had a kinder and more helpful agent. Even offered to get the car for us from the tight and tricky downtown city parking lot and drive it in front of the street for us and help with luggage. Then sent an email shortly after we left to make sure everything was ok. I have never used Sixt before but they are now my new a fancy of choice.