pickup in jerusalem very far away, limited hours and took over 60 minutes. they did not find the reservation at all. in tel aviv , drop off only from 8- 5pm, again at inconvenient location. why not possible to drop off after hours??? wasted ton of valuable time on our trip. car beeped incessently with all sorts of needless warnings. severely underpowered and small car for 100usd a day. insurance was a good deal though.,..
8.0
Very Good|Oct 2022
Car was great; but it took quite a while for it to be delivered for pickup. Insurance cahrge was very expensive when compared to other dealerships
8.0
Very Good|Aug 2022
Car was pretty good radio starts at full volume if you shut the engine which is extremely annoying especially in Waze. Gaz consumption was high for such a small car
8.0
Very Good|Jun 2022
it took an hour to finally drive off with the car after checking in
10.0
Wonderful|Dec 2021
They went out of their way to help me, from finding a good deal to the return of the car.
10.0
Wonderful|Dec 2021
Pick up was very smooth … Shireen at the reservation counter was very knowledgeable and accommodating and attentive to details, explaining the contents of the rental contract. The return of the car was equally smooth … Yoram and Raz were friendly and courteous.
they didn't receive my credit card secure onlu because it was not explicited that it covers in Israel and i had to pay the secure couverture.
10.0
Wonderful|May 2022
Picking up our hertz rental car in Haifa was relatively simple. The car was excellent, with a large screen to which I was able to connect my Android phone and use Google Maps for navigation. Returning the car in Tel Aviv was also quick and easy!
Bait and switch. Refused to fulfill reservation even when 800corporate Budget agent on phone told them it was valid. Avoid this place like the plague.
4.0
Mediocre|Jan 2017
She was great and fixed a mistake that the Tel Aviv office made because they charged us too much.
It would be nice to have a sign outside of where to return the car. One person had to run inside and get instructions while the other person sat on the side of the road.
5.2
Fair|Sep 2016
Location is very hard to find and I had to wait more than 1 hour to finally get he car as the personnel was not proactive and had difficulties with the online booking.