Cheap Car Hire in Colégio, Lisbon from AED 18

Great service and easy pick up and drop off

Terrible comunication with staff

Specifically chose Hertz based on car availability and booked BMW X2 model. After very long wait time at the counter, I was offered only two choices: Toyota Corolla Hybrid and another electric car. When I pointed out that I booked a "luxury" class, the clerk tried convincing me that the cars were the same. Since I prepaid my rental in full, I was told that it's impossible fr the agency to amend the charges to the lower rate that matches the car class of Corolla. Disappointed with bait and switch tactics and totally unexpected from Hertz.

Extremely overpriced and horrible service during the rent. Even roadside assistance number wasn’t working

They didn't let me use my online booking from Kayak. They said it needed at least 1h to access their booking in their system (they didn't even try). The employee at the counter asked me several times to cancel my booking with Kayak. As they gave me no choice, I ended up renting another car with them at a more expensive rate. It was truly a bad experience.

We were quoted a price, we triple checked that this was the pre-paid final price. We turned in the car a day early and were charged DOUBLE the quoted price - over 400 Euros more!

Buyer beware!!! We arrived into Lisbon at 11pm. When we found the counter, the reservation was there, but instead of the automatic economy car we requested, they had us in for an e-car. Our itinerary was far too extensive to have to charge a car for 4 hrs every 200km. When I refused the car, they charged us double. There was nothing we could do but pay double for the car we previously booked. Since I got the extra insurance with the third party booking company, they told me I didn’t need it with them and later in the week, I found out we had no insurance on this vehicle. How disappointing this whole experience has been. After multiple attempts, I’m still trying to get this resolved. But I’ve yet to hear back from the person I finally managed to connect with while in Spain. I think it’s only fair to get the price originally quoted with the itinerary I still have! Obviously I would like my originally quoted price. Very unhappy customer!

Was overcharged at pick up

They charged me for fuel when I brought it back filled up.