Bonjour En prenant la voiture que j ai loué pour quelques heures 9h-18::30(30km),j ai fait le tour de la voiture,aucune anomalie. En retournant la voiture, des petites taches de p peinture blanche (couleur de la voiture) de 1-2cm2 sur le bas côté du coffre,côté conducteur,dont m en incriminé la responsabilité.
Really pushy at the pick-up desk. Said that the insurance I purchased from Priceline wasn't valid and tried to sell me more insurance - really pushed hard for me to buy more. Then tried to sell me an upgrade that was 3x my daily rate, which was more funny than anything else. Rental car places are known for being a bit pushy and dishonest, but this was next level. I wouldn't rent from them again, and have been watching my credit card like a hawk for other "extra" charges.
Last time that i use KAYAK.The app give me wrong direction to drop off the car.Because of that i need to pay extra 76 euro.Poor communication between kayak and hertz.For sure will not recommend anyone to use KAYAK
Super easy pick up at the airport counter then a small walk to the garage at the airport to get in the car and go. No pressure on buying extra insurance or upgrading.
Over all one of the best rental encounters I have had in over 40 years.
Kayak computed incorrect tax on our invoice. We had to pay another €20 at return. Other than that one thing, everything was perfect. Oh, and one other thing, the directions to return the car need to be a lot more of a step by step type of thing. It simply says return at airport. Uh, yeah. Go to airport. Ok. Then what? Where? This needs to say exactly where one is going. Easy. Small. Needs added. Again, great experience.