Cheap Car Rentals in Santurce, San Juan

San Juan, Puerto Rico

9 Oct — 16 Oct

Same drop-off

Driver's age:

Mon 9/10

Noon

Mon 16/10

Noon

Top rental agencies in Santurce, San Juan

Ace

7.4

Good

117 reviews•1 location

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Overview

Recent reviews

6.0

Okay|Feb 2023

Everything was good besides the dirty and stench of the office “8x10” shack. Unhealthy smell.

2.0

Poor|Feb 2023

The car smelt terrible, was missing a hub cap, scratched and dented all around, no arm rests or interior lights in the vehicle. I don’t understand why I even paid for insurance, totaling it would’ve been an upgrade. Never again going through Ace or Charlie Rentals.

10.0

Wonderful|Jul 2022

Me gusto el tipo de carro y el precio

10.0

Wonderful|Feb 2019

easy process and super friendly people

10.0

Wonderful|Sep 2023

Probably better to get their insurance instead of using your own

6.0

Okay|Sep 2023

I can not believe it took close to an hour to finally have the keys in hand. I have rented and traveled many times, this was a first. I felt the attendant, although friendly and patient, wanted my 1st born before sealing the deal. I provided my driver's license and insurance as usual but, they required a copy of my declaration sheet as proof of full coverage. I'm sure he was only do his job; however, maybe during booking this should all be addressed so there are no surprises at arrival for pickup. Thx you

1 out of 39

E-Z Rent-A-Car

5.1

Fair

130 reviews•1 location

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Overview

Recent reviews

2.0

Poor|Mar 2020

Nothing at all. Bait and switch. Made the reservation for $168, got to PR the car cost $500. They refused to accept my military full coverage auto insurance. Manager was dismissive and rude

Car was extremely over price. $500 for manually doors and windows. AC Bartley worked. Took over an hour to pick up rental even though I had a reservation. I rented through EZ Rental but Every was processed thru Allied. Horrible experience. I’d

2.0

Poor|Feb 2020

Nothing

Will never go there again

3.2

Poor|Feb 2020

Nothing. Don’t come here.

The staff was very very slow and did not care about customer service. She was rude when I tried to get a time estimate after waiting 40 mins to be called up. The other staff members appeared to be very disorganized. After 50 minutes, we decided to leave. We never got the car and took our business to another car rental place that was much much quicker.

5.6

Fair|Jan 2020

Oh my, this place is a mess... it's now called allied. I rented here before with the same experience. This time I had to cancel because they were saying my online rate wouldn't allow me to use my private vehicle full coverage.... so rented online then they wanted an additional 174$... went to NU down the street got a nicer car for same original online price. Also 2 different customers were accused of damaging their car while we were standing in line, both had taken pics and proved otherwise. It is slow, rude, disorganized, poorly ran, etc.

5.2

Fair|Jan 2020

Not really

6.0

Okay|Jan 2020

The biggest problem is with your estimating system. The taxes and fees you gave me were 150% off. Wasted 1 hour of my trip trying to understand what happened. Your system should not use US estimates it’s way off and it makes for a lot of unhappy customers

1 out of 44

Thrifty

6.6

Okay

66 reviews•1 location

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Overview

Recent reviews

6.0

Okay|Jan 2022

The Thrifty counter at the airport was closed so we picked up from Hertz. Simple enough. The car was adequate, but the key fob rarely worked and it was frustrating to have to manually open the doors. We were only given one key and the key ring was braided metal with a loose piece that pricked my finger several times. The Corolla may also need brake work as they vibrate when pressed on downhill sections of the highway.

2.0

Poor|Jan 2022

Received unexplained charges, check in was slow, was turned away from the return point and told to go elsewhere.

2.0

Poor|Nov 2021

Terrible customer service. The morning we had to catch a plane home the car wouldn’t start. We got a cab to the airport. I dropped the keys off to thrifty and they charged me over two thousand dollars without explaining anything. They could not have been ruder or less accommodating. After calling their support number I was hung up on once and the second woman was nice but couldn’t help at all. I will never do business with them again.

6.0

Okay|Nov 2021

What I didn't like? The price was not the price I received by Kayak.

8.0

Very Good|Oct 2021

Their charge of $11.99 per day for then usage of the toll card is an absolute rip off. And one does not have an option. Check in was also slow. Only one employee at counter.

10.0

Wonderful|Oct 2021

Very good service and fast

1 out of 22

Hertz

7.2

Good

18 reviews•2 locations

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Overview

Recent reviews

2.0

Poor|May 2021

Car was not available. They were sold out. I was stranded at 7am with no rental car

10.0

Wonderful|Oct 2020

The hertz employee (I do not recall his name) was easily the most helpful and friendliest rental agent I have interacted with in SJ. A+. And the car was excellent

3.6

Poor|Jan 2020

The car broke down and we lost one vacation day waiting for tow truck and new car. Plus the car was extremely basic for the price.

2.0

Poor|Dec 2019

My booking was cancelled, as I arrived 2,5 hours after the initial booking starting time.

10.0

Wonderful|Oct 2019

Staff was very friendly and helpful. Easy to figure out in terms of checking in and dropping off!

Nothing.

10.0

Wonderful|May 2019

Everything was amazing, pick up/ drop off was smooth and car was great.

1 out of 6

Enterprise Rent-A-Car

1 location

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Overview

Ace Rental Cars

2 locations

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Allied

1 location

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Bella Group LLC

1 location

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Santurce Car rental FAQs

What is the best rental car company in Santurce, San Juan?

With a rating of 7.0/10, ACE is the best car rental company in Santurce, San Juan according to our users.

Can I rent a car for a month at Santurce?

Yes, you can rent a car for a month at Santurce check Cheapflights for the latest prices and car type availability.

Car hire at popular airports near Santurce

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Cheap Car Rentals in Santurce, San Juan

Top rental agencies in Santurce, San Juan

Overview

Recent reviews

Ace Locations in Santurce

Overview

Recent reviews

E-Z Rent-A-Car Locations in Santurce

Overview

Recent reviews

Thrifty Locations in Santurce

Overview

Recent reviews

Hertz Locations in Santurce

Overview

Enterprise Rent-A-Car Locations in Santurce

Ace Rental Cars Locations in Santurce

Allied Locations in Santurce

Bella Group LLC Locations in Santurce

Santurce Car rental FAQs

What is the best rental car company in Santurce, San Juan?

Can I rent a car for a month at Santurce?

Car hire at popular airports near Santurce

Car hire in popular cities in Puerto Rico

Car hire in popular neighbourhoods in San Juan

Best Car Hire Deals

No Surprises

Free cancellation