I reserved a pick up time between 11-12pm through kayak. Payless was not located at the airport, yet the address shows up as the airport. They will drop off cars at the airport, but you have to call them first to let them know you arrive. This created 2 challenges for me: 1 - no reception as I don't have a Canadian phone service provider & 2 - Payless was closed at 10 so when I was finally able to call, no one picked up anyways. Unfortunately, even though I clearly stated my needs on the reservation, Payless could not provide what I needed, I was in a foreign country & needed to get to my hotel asap as it was getting late, sooo I rented a car from a competitor (on Memorial Day weekend) and paid about 4 times more. Thanks Payless.
See above. Everything.