Cheap Car Rentals in Vail

Great car. I wish it was my own personal car. Avis made things easy and I highly recommend.

There was no room to drop off the car at the destination and customer service tried to charge me extra to drop it off at a different location

Car broke, attended Rosie was rude and didn’t help

There were no parking spaces at the return lot. But great otherwise.

Wanted to pay with debit, was told could do so at return, but no staff at return. Drop box only. More payment methods would be appreciated

Excellent that someone brought the car to you They could have been clearer about the return procedure and process

great renyal experience

Great overall!

Overall experience was good. The problem is we rented a full size Fusion or similar. We had 4 adults and luggage. The counter rep said we were only entitled to a Prius midsize vehicle. I showed him our agreement and he stated that the vehicle type code was only for a midsize. He said he could upgrade us to the full size we rented for $35. In the need to continue our trip, I agreed and he printed out our new contract where our total cost went from $318 to well over $500. I said this was unacceptable and he finally agreed to give us the full size that was contracted. Not sure if this was just a typical up charge scam, but something you should not have to deal with during a hectic travel day.

The Dollar sales person lied to us. Her sales tactics were deplorable. I booked this car months ago. When we got there she told us that one of the ways along our drive may be closed from time to time snd that if that’s the case we couldn’t use a car but needed an SUV to get back. We are savvy travelers but also this was our first time To Vail. She told us she could give us a SUV but it would cost a bit more. But we would foe sure be ok. We said ok. It was TWICE the amount of money. The road was closed on the way back. But the other route the road was paved and fine and actually was so narrow that it would have been easier to navigate in our car vs the suburban. I also asked if we could change the car rental from 5 days to three as we didn’t need the car the whole time. She said no, it was one price and that was it. I’m certain that was a lie too. When we went to return the car I wanted to talk to someone but there was no one there. This is the most disgusting service I’ve ever received.