Cheap Car Rentals in Charleston Airport

I bboked the reservation that morning, because the rate was $60 dollars cheaper than Alamo for the same car. When i got to the counter, there was no one there for 10 mins and when she arrived she asked if i booked the reservation today. When i said yes, she said we have no cars and that was it. Zero help in getting me something. I will not book through Kayak again!!!!

I ordered a car prior to my trip and received a conformation. When I arrived to pick it up, I was told that that car was not available, and would be upgraded to a minivan for the same price. I was very adamant with the rep that it was for the same price. She confirmed it was. However, when I paid for it the billing as $100.00 more. I did question it, and was told to take it up with billing. .. I feel this was the old switch and bait game.. When I returned the car, there was only one person checking cars in and out and had no time to help with this. Totally understand. She gave me the info as to where I can sent her this same info and she will look it over.

Took an hour to pick up rental car. Only 2 people in front of me in line and they did not have complex situations which would merit lengthy customer service time. Also was downgraded from a premium car without any further discount.

Have been trying for over 24 hours to update the rental for another day and they are completely unresponsive. The company website and contact is no help whatsoever

I reserved a full-sized car, but on pickup all they had left was a Van... If there wasn' going to be a full-sized car available on pick-up I should have been informed. I had no choice but to take the van. Upset and disappointed. This was my first rental from Thrifty. For a Van, it was very nice and comfortable...for a Van. Upon drop-off, the guy was very brisk, dismissive, and unfriendly. I'm not one who needs their butt kised, and he seemed to be busy, but that's no excuse. It made my experience even less enjoyable. The price was exorbitant in my opinion. They say it's because of Covid, and I guess that's business to take atvantage of a situation, but I will be much less lilely to rent a vehicle in the future with prices that high.

I had a car reserved and when I got there they had no car they turned me away I would never rent from them again ever again

Good experience overall

all great, price a little steep.

The experience was great. Someone had smoked in our vehicle though which was very unpleasant because we don’t smoke. We didn’t notice as we picked it up because they had just detailed the car and it smelled like cleaning products. We told the person who did the intake on the cars on the return and he was very nice and apologized and reduced the price of the rental for us.

I always have great experiences with Enterprise. I tend to rent based on price, so if Enterprise is comparable, I choose them every time. Fast, easy and no hassles.

It was a great experience - friendly and helpful staff and clean car!

Experience was great. Cost was pricey.

The pick-up (Charleston) was completely understaffed. Those on site were very nice but also overwhelmed. It took almost 2 hours. The drop off (Greenville, SC) was easy.

The price was great but a little effort on their part could have made this a great rental. Part of this is my fault for taking the car in the first place. After starting the car a warning light came on telling me I had low air pressure in one of the tires. It was showing 27 psi and I was in a hurry so I figured I would find air at a gas station when I stop...Wrong. It took three stops and 45 mins of my time to find air. Early the next morning I started my journey from CHS to IAD only to have to pull over to clean my interior windows. The outside windows were a mess also and cleaned them later in the day. Then about 5 mins into my trip I noticed a bad vibration and the the car pulling slightly to the right. I had to put up with this for the next 8 hours. When dropping off the car at IAD I informed the the arrival personnel of the problems and he appeared not to take any notes and mentioned the mechanics will look at it...But how is he going to know what to look at! A little more effort could have made this a great rental.

We never got the car. Dollar had no cars available when we arrived. The attendant kept saying they were washing the cars and one gentleman in line had been waiting for over 2 hours for his car. I will not recommend Dollar to anyone.

The car could have been cleaner

The service upon pick up was terrible, the clerk was extremely rude and not helpful at all.

Long lines at Avis in Charleston for cars that were not completely serviced. Caution lights not attended to for low air in tires. Will use them again in the next go especially for the price paid.

Huge line at pickup. Car was not very clean and controls were tough to navigate.