Cheap Car Rentals in Concord Regional Airport

I satisfied with 100 %

Excellent experience, exceptional customer service and very pleased with the vehicle.

The customer service couldn't have been better. A true professional!!!

We did not rent the car, it was given to someone else.

Perfect

Everything was great and I am very grateful and appreciative! - Erik

My experience was excellent until I needed customer service after I got home and realized I left my glasses in the car. The pickup was awesome, the agent was excellent in getting us a car - can’t say enough good about him. And drop off was a breeze. However, I forgot my prescription sunglasses in the car after I got home. I immediately tried to call AVIS to see if they could help. No one was available Sunday night, so I called Monday morning and when I selected “lost and found” I received an error saying they couldn’t connect me and try later. I tried several times Monday into Tuesday morning with the same results. So I called a different number and they gave me the local Concord, NC number and I got through. The lady was very helpful and said she would call me back but as of 9:45pm Tuesday night I haven’t heard from her. I certainly hope my glasses can be recovered for me.

Absolutely horrible. They put greed over honoring a contract and almost completely ruined a trip for my scout group so they could make More money for the vehicle

After confirming reservation and express check in we received an email hours before we were to pick up the vehicles saying they did not have our vehicles and wouldn’t have them u til the 7th. After calling we were told that the Charlotte airport Avis had one we could rent for $6000 over $5000 over our reservation price. After arguing for several hours about them not honoring the agreement we were told we could go to Charlotte to get the vehicle at the agreed upon prices. When we arrived there we were told we only had 1. The. We were told we had to go to we had to go to the concord location because they did i fact have 1. After 5 hours of lies, runaround, arguing, and demanding they honor the contract we had the vehicles needed for our trip.