Cheap Car Rentals in Ratho, Edinburgh

We had to delay our pickup of our rental car since the streets were all blocked off in Edinburgh (due to the Queen at St. Giles Cathedral). The gentlemen at the Easirent Edinburgh were so easy to work with and really understanding when we had to make changes to our plans due to the Queen's presence in the city. When we finally picked up our vehicle on Wednesday, the process was smooth and they had it all ready for us. We had a great experience with Easirent.

Beware of mandatory insurance costs which they do not tell you about and you only find out after your credit card has been charged. Will never use Kayak again.

This car rental branch will pursue even the tiniest scratch that would be considered normal wear and tear at most locations. Though their initial price may be cheap, do not be fooled as they will get their money on the back end. I was charged 365 pounds for one scratch less than an inch in length underneath the bottom frame of the door and a scuff on the boot from pulling suitcases in and out. I also witnessed two other customers being given the same shakedown treatment for damage. My worst car rental experience in 35 years. I feel sorry for anyone who has an actual damage incident. I will be escalating my concerns with Easirent corporate and the appropriate authorities.

I had a rental confirmation for a particular car when I went to the rental desk to pick it up. The person at the desk asked me a few questions about the number of bags and number of passengers and he recommended to get a larger car because he thought the one I had would be too small. I looked at the two cars he had to offer and did agree to a Rav4 for 150 pounds a day. I knew this would be more than the original quote but there was never any mention of a bunch of extra charges that ran the price up over $5000 dollars for an 11 day rental!! Transparency is the key to both parties being satisfied with a deal. I feel I was victim to a mis-representation of the costs. I would never have gone through with the deal had I been given the price with all the unjustified extras.

Basically they did not honor my rental reservation. They also insisted I buy insurance that the paper form even said was optional stating that u.s websites are in error and this is mandatory. All an upsell. I booked early got a great reservation and they refused to honor it. The final bill even included a 20 percent upcharge stating I was renting from a preferred location, Edinburgh airport. So much for trying to make me a repeat customer. The return man was pleasant, professional and reasonable. Good on him. The forced hustle at check in sucked and is designed to take extra money from customers when they’ve already committed and it’s too late to go somewhere else. Classic bait and switch.

Europcar, via Kayak, quoted me $240 for my 6 day small car rental when in the UK. Taxes and fees included. At check-in I was told that despite having my own insurance coverage for rental vehicles, that their insurances of $20 a day was mandatory. I made no other changes to the booking. They added various other fees, and charged me $470. Almost twice the amount I was quoted. I don't know if this is Kayak's fault or Europcar's, but my advise to you is to avoid them both until they deal with these dishonest business practices.