Air conditioning did not work, seat elevation ,up and down did not work. called at the only Hertz I could get in SaltLake Utah and it took too long to get service there ans had to leave to go back to Elko Nevada to meet my check in. your rep Sky was very nice but I should not have had to havce a car with no air. Need it also due to record temps in Salt Lake. I will hesitate to rent from Hertz in the future.