Cheap Car Rentals in Newport News

Reserved. Full sized SUV. Hertz sold vehicle. But. Didn't bother to have. Same sized replacement vehicle to be reserved.Got to airport. They tried to rent a full size passenger car. We rented full size SUV from Avis with cheaper price .

The vehicles wasn’t cleaned before I received it. Smelled like old smoke which made my clothes smell bad and had about 15 used tissues in the center console.

Tires were bald and needs an alignment

I liked the fact that I was able to visit my Family and I didn’t like anything about this Rental experience with Budget. What could be better is They should give you the car you paid for and if they can’t accommodate you then a discount should be given for the down size of a car. I paid to get a SUV a CX-5 and ended up with a Chevy Malibu instead with no discount. The lady was so Rude I wanted to cancel my whole reservation. I will never rent from their ever again and don’t recommend anyone use them

They aren't connected with the retailers every booking I made through kayak lead to retailers telling me they were out of stock on cars.

need more agents at desk

Worst experience I have ever had . I booked a rental at 12pm office closed at 12 pm. Was told I had no options than booking another car at the airport . Original booking $867 for the car for 2 weeks. I paid $1700.00 and was told to deal with. Never again with enterprise

Unfortunately never got to pick up the car. Had it scheduled for noon, showed up at 1206 and they were closed. Why let someone schedule for noon if they close at noon?