Cheap Car Rentals in Indianapolis

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Employees at the Indianapolis went above and beyond to ensure my needs were met when the car I had rented was delayed. A nice upgrade was their offer along with a free half-tank of gas. After the first leg of my trip, a low tire pressure indicator light came on around 10pm, clearly too late to do anything about it. By morning when I drove to the nearest Enterprise, it was down to 15. Once again, a nice upgrade. From there on out, it was smooth sailing. Thanks, Enterprise.

Staff were are fantastic. Great customer service experience.

Our car smelled so strongly of smoke we had to drive with the windows open or we would get headaches. The car door sides and the back seat had trash in them- including a bag of trash from a restaurant that would have been easy to see if someone had glanced in. So for sure it wasn't cleaned before we got it. When we dropped the car off, there were no workers in sight so we had to just leave the keys and walk away hoping things were in order for us to check out. I wish someone had been there to wrap up the rental with us. I am nervous they are going to say it wasn't returned.

Very long wait at counter. Payless/Avis only had one person at counter for over 25 customers. The wait was in excess of 45 minutes. Car was not clean, needed maintenance and was fairly old for rental car.

Went to pick up our rental, not even 2 hrs after having it all dash lights come on and it says malfunction, so my husband was at work and I went to take it back the guy was rude as ever talking about well he need to be here even though I had the contract and him on speakerphone while I’m at the counter. So then I have to go back up there again the next day for them to tell me they have no cars they had to upgrade the class so I went from a full size sedan to a Toyota 4Runner but what they seemed to have left out was that is be charged double my rental agreement daily.. very upset

Alamo was fine. I just didn't much care for the Audi as it is much over hyped in my opinion. 1. I mean the most prominent information in the center of the dash for the driver is the date & time?, and a picture of the car with a thermometer for the temp of the engine? REALLY?!? The speedometer is a small dial in the lower right hand corner. 2. You have to push AND HOLD the seat memory button until it reaches the correct position. 3. There is no speed limit indicator for the road you are driving on. 4. The cruise control lever is hidden below the steering wheel, out of sight, and you can't turn off that damn follow too close feature. If I don't know when to break or slow down, then I shouldn't be driving. 5. My 7 year old Genesis is a much better car.

Great all around!

Easy process, great car, friendly staff!

Hours were not convenient coming or going

The Jeep Compass was a great fit for our family of 5 (no car seat aged kids anymore!) Dollar is part of the Hertz corp. So pick up was easy as was extending our rental when our flights were cancelled and we couldn’t fly home for two more days.

Fast pickup and delivery. Good car. Excellent experience.

It was not all Thrifty's fault. My Delta flight out of DSM was delayed so I missed my connection in ATL. That didnt get me into Indianapolis until 1:30 am. All car rental personnel had gone home. I immediately called Thrify and they told me I had to contact Price Line and they said they would look into refunding me. I had tried to let them know of the delay earlier in the day on their automative answering system but got no response. I walked out to the car lot and found an Avis employee that helped me out. So if you can help make sure Price Line refunds me, I will continue to use Kayak. Thank You Darrin Lynd

I made a reservation for a car through kayak back in March at this location. When I went to pick it up at my scheduled date and time, they informed me that the over $500 I had already put down was nowhere to be found and that this happens frequently with kayak (who uses CarRentals.com). They just don’t forward your money to the vendor. They made me a reservation for a car, but did not forward my money to Thrifty. Additionally, I waited in line for more than an hour to find this out with no explanation about why the waits were so long. The staff were clearly stressed and overworked and I was not the only person having issues at the counter. Another person and their family stood at the counter for no less than 45 minutes. No one got away from that counter in less than 15 minutes and nobody was telling the Gold members they could leave the line and go get a car. A Gold member stood behind me in line and was not told he had special privileges until he was nearly at the counter, which made me upset for him! The places was incredibly disorganized and the staff was under trained and stressed. They were just trying to get through people and were not kind or good at explaining anyone’s issues. I would literally never rent from this location again even if my rental had gone off without a hitch when I got to the counter. Waiting more than an hour to unsuccessfully pick up my reservation was ridiculous, and the explanation I was given at the time made 0 sense and I had to piece it together with a friend after I was told to get OUT OF THE LINE and figure out my issue on my own. Just absolutely horrible. I might change or update this review if I ever get a refund of the money I paid in March for a car I was unable to pickup from this disorganized, overbooked location.

Never got the rental but was charged a deposit that I never got a refund for I am extremely dissatisfied with budget as a company all together

Excellent price, seamless pick up and drop off Budget/Avis on E 82nd is the best

No surprises, love that! Only complaint was the car was dirty on the outside, they couldn’t wash it because it was too cold. I could have requested a $15 credit, but I had to go back into the office and request it at the counter. Why make me jump through hoops? Just issue the credit, that’s how you treat your customers.

I was med to believe it was one price and after waiting in line for 25 minutes I found out it was 33% higher.

Better prices on the rental cars.

Very accommodating after the airline canceled my flight

They did not have a car. I secured the rental online. Went to the facility, waited 40 minutes in line only to be told they didn't have any cars. Very, very poor.

Car look like it hadn’t even been cleaned In many uses… Deposit fell off after a couple days but now there’s $100 charge for no reason that is still pending and has been for four days

Hertz called me and canceled the transaction. They said they had no cars to rent.