Cheap Car Rentals in Indianapolis Airport

To extend my rental it was $200 more than Budget. So I returned my rental to Indianapolis airport and took and Uber to the downtown location ($20) and picked up my next rental quickly.

Our car smelled so strongly of smoke we had to drive with the windows open or we would get headaches. The car door sides and the back seat had trash in them- including a bag of trash from a restaurant that would have been easy to see if someone had glanced in. So for sure it wasn't cleaned before we got it. When we dropped the car off, there were no workers in sight so we had to just leave the keys and walk away hoping things were in order for us to check out. I wish someone had been there to wrap up the rental with us. I am nervous they are going to say it wasn't returned.

Very long wait at counter. Payless/Avis only had one person at counter for over 25 customers. The wait was in excess of 45 minutes. Car was not clean, needed maintenance and was fairly old for rental car.

Alamo was fine. I just didn't much care for the Audi as it is much over hyped in my opinion. 1. I mean the most prominent information in the center of the dash for the driver is the date & time?, and a picture of the car with a thermometer for the temp of the engine? REALLY?!? The speedometer is a small dial in the lower right hand corner. 2. You have to push AND HOLD the seat memory button until it reaches the correct position. 3. There is no speed limit indicator for the road you are driving on. 4. The cruise control lever is hidden below the steering wheel, out of sight, and you can't turn off that damn follow too close feature. If I don't know when to break or slow down, then I shouldn't be driving. 5. My 7 year old Genesis is a much better car.

Great all around!

Easy process, great car, friendly staff!

Hours were not convenient coming or going

The Jeep Compass was a great fit for our family of 5 (no car seat aged kids anymore!) Dollar is part of the Hertz corp. So pick up was easy as was extending our rental when our flights were cancelled and we couldn’t fly home for two more days.

Fast pickup and delivery. Good car. Excellent experience.

It was not all Thrifty's fault. My Delta flight out of DSM was delayed so I missed my connection in ATL. That didnt get me into Indianapolis until 1:30 am. All car rental personnel had gone home. I immediately called Thrify and they told me I had to contact Price Line and they said they would look into refunding me. I had tried to let them know of the delay earlier in the day on their automative answering system but got no response. I walked out to the car lot and found an Avis employee that helped me out. So if you can help make sure Price Line refunds me, I will continue to use Kayak. Thank You Darrin Lynd

I made a reservation for a car through kayak back in March at this location. When I went to pick it up at my scheduled date and time, they informed me that the over $500 I had already put down was nowhere to be found and that this happens frequently with kayak (who uses CarRentals.com). They just don’t forward your money to the vendor. They made me a reservation for a car, but did not forward my money to Thrifty. Additionally, I waited in line for more than an hour to find this out with no explanation about why the waits were so long. The staff were clearly stressed and overworked and I was not the only person having issues at the counter. Another person and their family stood at the counter for no less than 45 minutes. No one got away from that counter in less than 15 minutes and nobody was telling the Gold members they could leave the line and go get a car. A Gold member stood behind me in line and was not told he had special privileges until he was nearly at the counter, which made me upset for him! The places was incredibly disorganized and the staff was under trained and stressed. They were just trying to get through people and were not kind or good at explaining anyone’s issues. I would literally never rent from this location again even if my rental had gone off without a hitch when I got to the counter. Waiting more than an hour to unsuccessfully pick up my reservation was ridiculous, and the explanation I was given at the time made 0 sense and I had to piece it together with a friend after I was told to get OUT OF THE LINE and figure out my issue on my own. Just absolutely horrible. I might change or update this review if I ever get a refund of the money I paid in March for a car I was unable to pickup from this disorganized, overbooked location.

Budget provided an old Jeep with nearly 200K miles on it that didn’t drive well, and was not clean - it and still had someone else’s trash in it. Not impressed. The pick up took nearly an hour in queue however the agent was friendly.

We reserved a minivan. We checked in, signed off on paperwork, etc. The man went to grab the car and pulled around in an suv. Never did he say they didn’t have the minivan we reserved. When I asked at that moment, he said it was Fall Break and that was all they had. I asked if he could check with another location and he told me I could check with the airport.

The services I received were poor and unexpected. The gas tank was half filled when I picked up the car, but I filled it upon return The price at hire was increased on my bill and there was no explanation as to the increase. This practice is wrong and unfair to customers. Thank you.

I rented because it was $165.00. After turning back in, I was charged another $200.00 and $53.00. The total was $165.00, so why the extra charges? Kayak is nothing but a big rip off company.

I recommend downloading the Hertz app for mobile check-in. We found the travel to be heavy and lines longer than normal. The app allows the mobile check-in and bypass the lines. The employees were helpful and quick.

The customer service was incredible. Friendly counter assistance. And the exit clerk helped me switch car as I took wrong one from space. Great job!!

OMG! The prices are ridiculous.

The car had not been cleaned, even in a limited way. Straw wrapper and drink ring in the drink holder, crumbs and fries in the seat crack, dust on the dash. Absolutely for sure had been smoked in. Pretty great for only $270/day. 👎🏻

No hassle. Not pushy with the insurance or other up sells.

Thanks