Cheap Car Hire in Decatur, Indianapolis from AED 122

Quick and easy. Let me change the name on the reservation last minute. Quick and fast pick up and drop off. Overall positive experience.

Excellent service. Was given a hybrid, and was not told it was a hybrid.

Excellent customer service. Easy pick up and drop-off.

Terrible experience from start to finish

Easy, quick, cars to choose from, easy drop off.

Experience was good, all worked as i expected. Price was outstanding.

Quick process in & out of IND. No one tried to over sell you.

Hours were not convenient coming or going

It was not all Thrifty's fault. My Delta flight out of DSM was delayed so I missed my connection in ATL. That didnt get me into Indianapolis until 1:30 am. All car rental personnel had gone home. I immediately called Thrify and they told me I had to contact Price Line and they said they would look into refunding me. I had tried to let them know of the delay earlier in the day on their automative answering system but got no response. I walked out to the car lot and found an Avis employee that helped me out. So if you can help make sure Price Line refunds me, I will continue to use Kayak. Thank You Darrin Lynd

I made a reservation for a car through kayak back in March at this location. When I went to pick it up at my scheduled date and time, they informed me that the over $500 I had already put down was nowhere to be found and that this happens frequently with kayak (who uses CarRentals.com). They just don’t forward your money to the vendor. They made me a reservation for a car, but did not forward my money to Thrifty. Additionally, I waited in line for more than an hour to find this out with no explanation about why the waits were so long. The staff were clearly stressed and overworked and I was not the only person having issues at the counter. Another person and their family stood at the counter for no less than 45 minutes. No one got away from that counter in less than 15 minutes and nobody was telling the Gold members they could leave the line and go get a car. A Gold member stood behind me in line and was not told he had special privileges until he was nearly at the counter, which made me upset for him! The places was incredibly disorganized and the staff was under trained and stressed. They were just trying to get through people and were not kind or good at explaining anyone’s issues. I would literally never rent from this location again even if my rental had gone off without a hitch when I got to the counter. Waiting more than an hour to unsuccessfully pick up my reservation was ridiculous, and the explanation I was given at the time made 0 sense and I had to piece it together with a friend after I was told to get OUT OF THE LINE and figure out my issue on my own. Just absolutely horrible. I might change or update this review if I ever get a refund of the money I paid in March for a car I was unable to pickup from this disorganized, overbooked location.

Loved service and car The car was dirty

Everyone were great

The staff at Budget were spectacular.

I rented because it was $165.00. After turning back in, I was charged another $200.00 and $53.00. The total was $165.00, so why the extra charges? Kayak is nothing but a big rip off company.

I recommend downloading the Hertz app for mobile check-in. We found the travel to be heavy and lines longer than normal. The app allows the mobile check-in and bypass the lines. The employees were helpful and quick.

The customer service was incredible. Friendly counter assistance. And the exit clerk helped me switch car as I took wrong one from space. Great job!!

Without warning or any communication my card was charged almost $300 after drop off, and I know the car was in perfect condition. Currently disputing this charge and it’s a nightmare. Horrible and will never rent a car from SIXT again

HORRIBLE!! Don't use Sixt. Worst car rental experience I've had to date. My daughter and I arrived at the rental pick-up late at night and the rental desk was completely empty. We walked to another kiosk and the person there expressed that Sixt was always bailing on their customers and that they were often hearing people complain. We walked out to the garage, no rep there either. I called customer service; first time I was hung up on, the other 5 times I called, no one answered. I ended up having to pay $600 to rent a pickup truck with Alamo rentals.

there no one at the return area. you had to go into the airport . she said she only one working