Cheap Car Rentals in

Great service

I liked everything thank you for the service

Los trabajadores eran super amables y muy bien de precio. Excelente experiencia.

My husband is 6’4 and the suv don’t have to much leg room,we ask if we could change it ,but was not cars available.

I called the enterprise on this location and spoke to them in Spanish (Puerto Rico) to confirm a car seat but when I got the car it wasn't there,and they had no record of it. The main location in the airport had it. They solved my issue expidiently, and I'm happy with the renting cost

Everything was fantastic🐚

Great customer service and a very nice clean car 🚗 no complaints

When we arrived and tried to call for the courtesy van, the message said the office was closed. That was very upsetting. Thank goodness the courtesy van showed up just the same. It seems the main office, which regulates the phone, has not bothered to update the message. Otherwise, the local office employees were great. The experience was quick, easy and courteous.

The Car was really clean and staff was accomodating..

Amazing experience, staff from Alamo drop me off at departure area.

Súper !

bad gave me a very bad car with bad tires and could have a fatal accident for that very reason

We rented a really small car (Kia Picanto). The car had about 30k km driven, was clean and got us around. Only minor issue was fuel indicator which apparently broke (was showing 1/4 less). Paid around EUR 600 for 14 days, inclusive of basic insurance and a child seat. If you travel to the Basse Terre part of Guadeloupe, consider renting something more powerful - I had to keep the engine in high revs all the time to make it up the hills, sometimes even in 1st gear :). Otherwise it just didn't go. Also the car has a rather low ground clearance, so we had to be super careful on desolate roads. The staff at the rental point was really friendly and helpful. I was short on time when returning the car, they arranged a shuttle just for me to get me to airport quickly. During pick-up/drop-off, there was always someone who spoke some English (I barely speak any French, so that helped a lot). Note: The rental place is not located in walking distance from the terminals, at least not with baggage. It's in the vicinity of the terminals, <1 km away. There's a shuttle going between the rental place and the airport. Almost all the rentals are at basically the same place, if confused, just ask for "location de voitures" and you're likely to arrive at the right place :).

The Thrifty counter at the airport was closed so we picked up from Hertz. Simple enough. The car was adequate, but the key fob rarely worked and it was frustrating to have to manually open the doors. We were only given one key and the key ring was braided metal with a loose piece that pricked my finger several times. The Corolla may also need brake work as they vibrate when pressed on downhill sections of the highway.

Received unexplained charges, check in was slow, was turned away from the return point and told to go elsewhere.

Customer service

The first car I received was unfortunately, difficult to drive because the transmission was subpar. I called the rental office and they immediately told me that they could give me a different car. The second car I received was much better and I had no problems with it during the month of rental.

Told me they did not have a car for me!! Not a good start. Talked him into finding me one. PIA

They communicated well, they worked as fast as they could, the car was very clean. The process was a little slower than other rentals I’ve done in the past, but it wasn’t because they weren’t trying! Just a lot of papers and stuff to go over. There was only one person there each time, so make sure you leave enough time to check out. Don’t go last minute before your flight! Checkout was quicker than check in. Everyone was very nice, helpful, and as efficient as they could be given the process.

Everything was fine

Had to wait 15-20 minutes for pick-up from airport. Also, car did not have a full tank of gas when delivered which makes it complicated to return with same level of gas. Beyond that, staff was incredibly friendly and professional. Would rent from them again.

I thought that customer service needs to improve. Employees should not walk around or help customer's when feeling stressed and not being able to control their emotions. Should also be a few employees there.

Aguidilla staff was very good and helpful

My capital one card was rejected causing me to use my own insurance and pay an extra $60. Capital one and Visa couldn't provide an explanation. I pay $450 for this card and all it's perks, one being rental car insurance. I will notify both of my issues when I return home. Your terrible policies wasted an hour of my time and cost me $60. Thanks for nothing and I'll be sure to leave as many negative reviews as possible.

SCAM! I was originally quoted $110 for my rental car, taxes, and fees. I left Payless being charged $340. I was told if I did not pay for their insurance we would have to wait for a long verification process for my own insurance and a $1000 hold would be placed on my card. The customer in front of me had a similar experience. I overheard him asking the clerk about the outrageous price hike. The man behind the counter talked down to me and my family with more condescends I have ever experienced when we only talked to him with respect. I would rather walk then give them my business again.

Everything was so easy

Online reservation was less than $300, on site I had no choice than to accept an insurance for $600 making my rental go up to almost 1k. I will avoid this company at all cost in the future.

14 days 250.00. can't go wrong.

There are NO signs in front of the Aruba airport to direct you to Payless. Nothing whatsoever to direct you to the building next to the airport that only has Payless in it along with a hotel. Even calling the 800 number they had no idea where the offices were located. Only after going to Budget did they know where the Payless office was located.

Booked a car and they didn’t notify me that there were none available. Luckily I called morning of to confirm and saved myself a taxi fare to the rental place.

I was traveling alone with young children and they left me stranded by giving my vehicle to someone else after Spirit has delayed my flight due to no pilot available which was completely out of my control. Less than one hour is all I took for them to hand my reservation to someone else. My rental was to be picked up at 2am and we landed right before 3am, by the time they answered the call, they said it was too late and my car was given to someone else. I was traveling with a 7yr and 11yr old. I didn’t make it to my destination until 8am due to being left stranded. It was a horrible experience.

Customer service at counter. They don’t really care there.

They were closed at the time of my reservation, so I never got the car and it was a major hassle to get another one at another location. Went to another brand.

Super duper helpful guys at the desk who helped me at check-in after a very trying and long travel day full of delays with two young boys. I somehow had accidentally booked the car at a different location in the city and not at the airport, but they were extremely understanding and helpful and found me the same class of car and even pulled out a promo rate so that the price wouldn't differ much despite my error. Very grateful for their help and great service. Car was great as well.