Cheap Car Rentals in Shaughnessy Village, Montreal

Everything was good except the insurance!

Unfriendly service

I was surprised there was no WIFI as I needed to text urgently, I was directed to a "public park" a few blocks away to try a public connection! really? for a big "reputable" company disappointing

Took 20+ minutes to get car ready

Good afternoon! the company e interprise did not give me the rental car, claiming that I did not have a physical document of my driving license. I presented my digital wallet, because in Brazil I don't need a physical document. therefore, the car was not delivered to me. Yours sincerely

The Enterprise rental agents were very rude and unhelpful. In fact they would change their minds so often, they no longer had ANY interest in making truthful statements.

They over booked cars and didn’t have my rental

I tried to extend my rental for an extra day, but after spending way over an hour on the phone with about 5 different people, nobody could help me so I was unable to keep it. It was very frustrating. I kept being told my rental had a hold on it and to call the pick-up location, but that location was closed on Sunday.

Verify your car carefully, take the picture around the car, show those crashes mark and ask the representative of Herz sign the paper. When I pick up my car at the parking myself, the SUV has 10% damage marks around the car. I took the pictures, back to the rental office and asked them to sign the paper.

Aucune indication claire pour la recharge électrique. J’ai payé les frais extra pour recharger quand je voulais sans avoir à payer ou ramener la voiture à pleine charge et dans plusieurs stations à recharge, ça m’a indiqué “fond insuffisant, impossible de charger” je n’ai rien compris et Hertz ne répondait pas au téléphone donc c’était hyper stressant. J’ai été dans un stationnement intérieur et payé 2h pour pouvoir la recharger. On ne m’avait aucunement expliqué même si j’ai dis que c’était la première fois que je conduisais une Tesla. De plus, j’avais l’impression d’avoir des pneus d’été tellement la voiture n’avait pas d’adhérence.