Difficult in communicating insurance options and variation in pricing between two identical reservation. Reservation wuited in USD but was charged in Euro at exactly same price.
The pick-up was fantastic and so were the people. The car was in great shape and was exactly what we asked for.
I received a charge for $920 USD which I'm still disputing at the moment. The original price was $90 USD taxes and all included for our one-day rental. This major accidental charge can startle most people and hinder their vacations with the possibility of fraud on their credit card.
We accidentally reserved a car in downtown Paris instead of at the airport. The airport manager worked with us to switch the reservation and provide a comparable deal. The car was great and we enjoyed our time in Paris.
The people working there were extremely unhelpful. Warning to all US customers: they will not a renewed license yellow paper. Ruined our trip.