The vehicle was disgusting. The vehicle seats were soaking wet, severely stained, there was a lot of exterior damage, the air conditioner did not always cool the car, the rear drivers side window was broken and would not open, the car was dirty and smelled. We waited a very long time to be served, then for the car, and then when we complained about the wet seats, damage, broken window, smell, etc we were given garbage bags and hotel pillowcases to sit on that looked used and were told there was nothing else they can do. We had no choice but to take this disgusting vehicle to move on with our trip.